John Hansen
Chipotle
Kalamazoo,Michigan
3
years of professional experience
Service professional with strong background in leadership and operations management. Adept at fostering team collaboration and driving results in dynamic environments. Skilled in conflict resolution, resource planning, and customer service excellence. Known for adaptability and reliability under changing conditions.
Work History
Service Leader
1 Year 11 Months- Led team to ensure high-quality food preparation and service standards.
- Implemented process improvements that enhanced efficiency during peak hours.
- Trained new staff on operational procedures and customer service techniques.
- Collaborated with management to align team goals with company objectives effectively.
Bar Waiter
1 Year 1 Month- Delivered exceptional customer service by promptly serving beverages and addressing guest inquiries.
- Collaborated with bartenders to ensure timely preparation and presentation of drink orders.
- Maintained cleanliness and organization of bar area, enhancing overall guest experience.
- Assisted in training new staff on bar operations and customer service protocols.
Education
Associate of Science - Accounting
- Relevant Coursework: Cost Accounting & Tax Accounting
Skills
Team management
Customer communication
Financial acumen
Stock control
Logistics coordination
Records management
Affiliations
2024 Exploratory Member of Beta Alpha Psi
Timeline
Service Leader
Chipotle
09.2024 - CurrentRead More
Bar Waiter
Dewdrop
07.2023 - 08.2024Read More
Western Michigan University
Associate of Science from Accounting
Read More