John Hartnett
Albany,NY
Summary
Detail-Oriented Security Officer with a specialization in communicating with visitors to ensure safety of guests. Experience with monitoring CCTV surveillance software, Writing detailed incident reports, responding to emergency situations, and dispatching officers throughout property.
Overview
2
2
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Albany, NY
09.2023 - Current
- Monitored security cameras to identify and respond to suspicious activity.
- Adhered to post orders while maintaining a visible presence around the property.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Provided friendly and professional assistance to employees, visitors and customers.
- Documented security-related situations and submitted in-depth reports to superiors.
Security Officer
New York Racing Association, NYRA
Saratoga, NY
06.2023 - 09.2023
- Secured Paddock of racing events by confirming identification of guests, as well as owners and communicating with event staff.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Patrolled crowds during events to preserve order and promote security.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Security Officer
Allied Universal Security Services
Deer Park, NY
05.2022 - 08.2022
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Checked identification cards of visitors and employees to verify their authorization to enter the premises.
- Patrolled gated community in company vehicle to ensure rules of community are followed as well restricted areas secure.
Education
Bachelor of Arts - Criminology
Suny Cortland
Cortland, NY05-2024
Skills
- Access Control
- Document Management
- Investigation documentation
- Emergency Management
- Conflict de-escalation
- CCTV Surveillance
- Stationary surveillance
- Identification verification
- Customer Service
Accomplishments
- State Wrestler
- Second Suffolk All County Football Player
- Graduated Suffolk County Junior Police Academy Program
- Graduated Suny Cortland with 3.07 GPA
Timeline
Security Officer
Allied Universal Security Services
09.2023 - Current
Security Officer
New York Racing Association, NYRA
06.2023 - 09.2023
Security Officer
Allied Universal Security Services
05.2022 - 08.2022
Bachelor of Arts - Criminology
Suny Cortland