John Hidy
Kansas City,MO
Summary
At CVS Pharmacy, I spearheaded multi-unit leadership and strategic planning, significantly enhancing pharmacy operations and compliance. My talent for recruitment and fostering a people-first culture has cultivated high-performing teams and improved service delivery. Expert in regulatory compliance and performance evaluation, my leadership has driven notable achievements in pharmacy management and team development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
District Leader, Emerging Leader
CVS Pharmacy
10.2021 - Current
- Extensive experience with high performance in multi-unit leadership.
- Developed strategic plans to guide long-term vision-setting and operational improvements within the district.
- Developed and executed district business plans to deliver on all financial measures: P&L management, sales and script budgets, inventory management, payroll management, asset protection and shrink budget accountabilities.
- Ensured pharmacy compliance with state regulations, maintaining accurate records, reporting, and documentation as required.
- Led successful initiatives across the district and region focused on improving pharmacy workflow processes.
- Aligned pharmacies with corporate initiatives through consistent communication, ensuring all pharmacy teams were informed about company goals and expectations.
- Oversaw all aspects of staffing including recruitment, hiring decisions, scheduling optimization, and conflict resolution among pharmacists and pharmacy technicians.
- Responsible for creating a pipeline of talent, hiring and developing Pharmacy Managers, Staff Pharmacists and interns including succession plans.
- Led region wide recruitment strategies for pharmacists.
- Developed comprehensive training programs for new pharmacists, resulting in improved performance and faster onboarding.
- Provided regular coaching and mentoring sessions for pharmacy managers and staff pharmacists, fostering a positive work environment that encouraged professional development.
- Monitored performance metrics to ensure high-quality service delivery across all aspects of pharmacy operations.
District Support Pharmacist Leader
CVS Pharmacy
01.2023 - 11.2024
- Direct supervision over all district support pharmacists.
- Focused on building community and comradery among district support pharmacists by identifying and addressing performance opportunities and promoting best practices and change management efforts.
- Onboard newly hired pharmacists and facilitate the transition of new pharmacist graduates through direct training oversight and continued followup support.
- Conduct weekly check-ins with all district support pharmacists to ensure awareness and alignment to all corporate announcements and initiatives.
Pharmacy Manager
CVS Pharmacy
05.2019 - 01.2023
- Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
- Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions and provided patient counseling
- Developed policies and procedures for effective pharmacy management.
- Developed a strong team through effective recruitment, training, and performance management strategies.
- Ensured compliance with federal, state, and local regulations by maintaining up-to-date knowledge of pharmacy laws and guidelines.
- Collaborated with other pharmacy managers within the organization to share best practices and identify opportunities for improvement across locations.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Educate patients on importance of vaccinations
Education
Doctor of Pharmacy -
University of Missouri - Kansas City
Kansas City, MO05-2019
Skills
- Multi-unit leadership
- Talent recruitment
- Pharmacy operations management
- Hiring and onboarding
- Strategic Planning
- Regulatory compliance
- Foster a people first culture of leadership
- Performance monitoring and evaluation
- Multidisciplinary team collaboration
Accomplishments
Regional Paragon Award Winner - September 2022 - highest performance among pharmacy managers in a region of 162 pharmacies.
District Paragon Award Winner - September 2022 - highest performance among pharmacy managers in a district of 21 pharmacies.
Certification
- Missouri Licensed Pharmacist
- Kansas Licensed Pharmacist
- Nebraska Licensed Pharmacist
- Certified immunizer
- CPR/BLS certified
Timeline
District Support Pharmacist Leader
CVS Pharmacy
01.2023 - 11.2024
District Leader, Emerging Leader
CVS Pharmacy
10.2021 - Current
Pharmacy Manager
CVS Pharmacy
05.2019 - 01.2023
Doctor of Pharmacy -
University of Missouri - Kansas City