Alison Takamoto

Objective: Foster Operational Excellence in a Dynamic Healthcare Environment with a Focus on Team and Leadership Development, while Embracing Innovative Clinical Services.

• Visionary Leadership: Orchestrate the management of 17 outpatient retail pharmacies within a $350 billion healthcare system. Introduced a unified pharmacy model that integrated patient care, pharmacy medication management, and immunization services, driving a 20% increase in patient engagements and enhancing clinical outcomes.
• Technology Integration: Championed the adoption of pharmacy delivery, app usage, and workflow updates, improving operational efficiency by 30% and reducing medication errors by 5%.
• Talent Development: Launched a leadership development program for pharmacists and technicians that significantly reduced employee turnover by 15% and accelerated the promotion of high-potential staff.
• Governance & Compliance: Led all regulatory compliance activities, ensuring adherence to county, state, and federal guidelines.

Objective: Lead $24 M Expansion with Integrated Healthcare Initiatives while Delivering Workflow Optimization and Opening New Locations.

• Operational Excellence: Directed outpatient pharmacy services for outpatient and specialty pharmacy, and managing inventories for 340B program.
• Clinical Innovation: Developed and operationalized clinical protocols by partnering with physicians for HIV and Hepatitis C treatment.
• Talent Management: Built a team, including pharmacists, technicians, and support staff are trained on empathetic customer service and pharmacist development.
• Quality Assurance and Compliance:.Achieved ACHC and URAC accreditations and excellent quality assurance execution. Best in Class.

Objective: Lead Multi-Diverse Teams to Transform Pharmacy Operation and Patient Care Delivery

• Community Access and Patient Education: Led daily operations of the outpatient retail pharmacy, successfully optimizing inventory control, staffing, and regulatory compliance while growing the underserved area to achieve the highest impact in the community.
• Financial Acumen and Strategic Scheduling: Compiled monthly reports on sales figures, inventory levels, customer satisfaction scores, and other metrics as required by management to elevate service while mitigating additional costs.

Objective: Transform and Scale Clinical Services Across Multi-State Operations, 100% Regulatory Compliance and Streamline Operational Efficiency

• Strategic Market Leader: Executed national $4 billion growth strategy for 800 pharmacy locations across multiple states expanding the clinical service offerings.
• Operational Optimization: Spearheaded a region-wide workflow initiative, reducing wait times to 15 minutes, growing script counts and increasing prescription fulfillment accuracy
• Regulatory and Risk Management: Led efforts to navigate complex regulatory landscapes, ensuring governance framework to mitigate risks, including executing all compliance checkpoints and audits
• Financial Stewardship: Successfully negotiated a new managed care partnership that resulted in $4 million in patient savings for medications.