Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Robinette

North Las Vegas,NV

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

District Leader Emerging Leader

CVS HEALTH CORPORATION
09.2022 - Current
  • Monitored a mini district with in my own district where I was in charge of those stores and their metrics. While still being held accountable for my own store location.
  • Mentored Managers who were struggling with standards and completion of operational tasks.
  • Ran weekly conference calls to set expectations and convey key role outs in the company.
  • Handled HR complaints for the district
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits
  • Permanently closed stores in the market
  • Assisted in organizing and overseeing assignments to drive operational excellence.

District Training Manager

CVS HEALTH CORPORATION
08.2016 - 12.2022
  • Recruited, interviewed and hired future store managers and implemented mentoring program to promote positive feedback and engagement.
  • Established succession planning by training and mentoring all Store Managers in Training into leadership positions.
  • Monitored all compliance training for over 200 employees. Maintained highest completion rate in region each quarter.
  • Taught classes around Key Learning Experiences for the region
  • Rolled out new programs to the district and tested for knowledge
  • Works with District Manager to make HR decisions within the district. Including but not limited to new Store Manager placement, reviewing who is the best candidate for the next level of responsibility

Store Manager

CVS HEALTH CORPORATION
08.2013 - Current
  • Top 2 in District every year since 2013, beating all metrics each year, including service, Manager controlled profit, payroll. operational insights.
  • Opened First location in Las Vegas in 10 years off the strip and have beat performa each year since opening with growth of double digits each year.
  • Partnered with Pharmacy Staff to drive sales and service in the store, while maintaining top metrics in the district.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Mitigated business risks by working closely with staff members and assessing performance.

Education

High School Diploma -

Mesa High School
Mesa, AZ

Skills

  • Regulatory Compliance
  • Audit Facilitation
  • Loss Prevention Goals Monitoring
  • Interpersonal Communication Skills
  • Customer Service and Assistance
  • Talent Pipelining
  • Personnel Scheduling
  • Operational Efficiency
  • Professional Relationships
  • Business Growth Initiatives

Timeline

District Leader Emerging Leader

CVS HEALTH CORPORATION
09.2022 - Current

District Training Manager

CVS HEALTH CORPORATION
08.2016 - 12.2022

Store Manager

CVS HEALTH CORPORATION
08.2013 - Current

High School Diploma -

Mesa High School

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Stephanie Robinette