John Hoang
Anaheim,CA
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
14
14
years of professional experience
Work History
Restaurant Server
Delaware North
08.2011 - Current
- Promoted safe working environment by adhering to food safety standards and best practices.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Served food and beverages promptly with focused attention to customer needs.
Food Expeditor
Delaware North
08.2011 - 01.2019
- Improved order accuracy with thorough review of each dish before serving to customers.
- Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Contributed to positive work environment, collaborating effectively with team members across different roles.
Food Runner
Delaware North
08.2011 - 06.2012
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Assisted servers in attending to guests'' needs, ensuring smooth service flow during peak hours.
Restaurant Hostess / Busser
ESPN Zone
06.2010 - 11.2010
- Provided patrons with estimated waiting times during peak service hours.
- Opened and closed seating sections according to volume of guests.
Strength and Conditioning Coach
AHM Fitness / Freelance
09.2012 - 02.2016
- Created positive training environment by fostering strong relationships with athletes, coaches, and support staff.
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Developed comprehensive warm-up routines tailored to specific sports requirements for optimal preparation before practices or competitions.
- Stayed up-to-date on current research trends in strength and conditioning, applying new techniques as appropriate for improved results.
Education
Bachelor of Science - Business Administration
California State University - Fullerton
Fullerton, CA06.2012
Timeline
Strength and Conditioning Coach
AHM Fitness / Freelance
09.2012 - 02.2016
Restaurant Server
Delaware North
08.2011 - Current
Food Expeditor
Delaware North
08.2011 - 01.2019
Food Runner
Delaware North
08.2011 - 06.2012
Restaurant Hostess / Busser
ESPN Zone
06.2010 - 11.2010
Bachelor of Science - Business Administration
California State University - Fullerton