Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

John Hoang

PHOENIX,AZ

Summary

E-Commerce In-store Shopper delivering accurate pickup and shopping orders in fast-paced grocery settings. Handles order picking, careful bagging, and handheld device workflows to keep products in excellent condition and customers on schedule. Earned strong customer feedback through quality service, repeat shoppers, and consistent order accuracy.

Overview

9
9
years of professional experience

Work History

E-Commerce Flex Shoppper

Whole Food Market
04.2026 - Current
  • Select grocery items carefully to match customer order details and store quality standards.
  • Stage completed orders in designated areas to keep pickup workflows organized and ready.
  • Handle in-store and online order returns and pickups.
  • Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
  • Apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences

E-Commerce In-store Shopper

Whole Food Market (Hillcrest)
08.2022 - 12.2025
  • Completed [number] online orders daily in E-commerce systems while maintaining accurate customer pickups.
  • Selected high-quality organic products for customers, matching item quality to store standards and order notes.
  • Bagged and staged groceries carefully to protect product condition and keep pickup orders organized.
  • Used handheld devices to complete shopping and pickup orders efficiently for local customers.

AMZN - FC Associates

Amazon
04.2019 - 08.2022
  • Picked customer orders carefully to match product requirements and reduce fulfillment errors.
  • Operated material handling equipment to move inventory safely and keep work areas organized.
  • Prepared products for the next process step, supporting steady flow through the fulfillment area.

Fulfillment Center Associate

Amazon
01.2018 - 12.2018
  • Packed and labeled merchandise for customer shipments, maintaining accurate order fulfillment and processing standards.
  • Supported inventory staging by organizing merchandise for loading, shipment, and faster downstream handling.
  • Maintained order accuracy through careful label checks, clean staging, and consistent attention to detail.

Education

Bachelor of Science - Industrial Technology

San Jose State University
San Jose, California, CA

High School Diploma -

Will C. Crawford High School
San Diego

Skills

  • E-commerce systems
  • Order picking and staging
  • Online order fulfillment & processing
  • Inventory staging
  • Order accuracy
  • Material handling equipment operation
  • Customer order support
  • Pickup & drop-off coordination
  • Detail-oriented with multi-tasking capabilities
  • Adaptability to work in high demand / peak hours

Education and Training

other,other

Timeline

E-Commerce Flex Shoppper

Whole Food Market
04.2026 - Current

E-Commerce In-store Shopper

Whole Food Market (Hillcrest)
08.2022 - 12.2025

AMZN - FC Associates

Amazon
04.2019 - 08.2022

Fulfillment Center Associate

Amazon
01.2018 - 12.2018

High School Diploma -

Will C. Crawford High School

Bachelor of Science - Industrial Technology

San Jose State University
John Hoang