John Holland
Store Manager
Kent,Wa
Summary
Spent work experience in the Automobile field. !4 years as store Manager and Trainer for new employed Reliable and upbeat Store Manager successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
- Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
- Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
30
30
years of professional experience
Work History
Counter Salesman
Talos Tactical
06.2013 - 09.2022
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Finalized sales by completing payments and required paperwork.
- Restocked, rotated and visually merchandised products for maximum sales.
- Welcomed customers and offered immediate assistance in line with business policies.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Answered telephone calls to offer information and promote business products.
- Documented orders in computer system with general conditions and special customer requirements.
- Informed customers about important policies and conditions on sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Store Manager
Greg's Japanese Auto
Kent, WA
1992 - 2006
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Education
No Degree - Auto Technology
San Joaquin Delta College
Stockton, CASkills
- Explaining Policies
- Counter Restocking
- Providing Feedback
- Map Directions
- Billing Procedures
- Information Updates
- Technical Management
- Discrepancy Management
- Special Orders
- Process and Procedure Compliance
- Operational Improvement Planning
- Closing Procedures
- Retail Knowledge
- Pricing Structures
- Customer Order Fulfillment
- Customer Needs Assessments
- Documentation Review
- Cash Register Operations
- Managing Multiple Tasks
- Complex Problem-Solving
- Staff Meetings
- Purchase Orders
- Corrective Actions
- Sales Contracts
- Consultative Sales Approach
- Contact Management Systems
- Vendor Relationships
- Production Optimization
- Merchandise Alteration Estimates
- Answering Customer Questions
- Strong Communication and Interpersonal Skills
- Profit Target Achievement
- Adaptable and Flexible
- Maintaining Clean Work Areas
- Customer Care
- Team Cooperation
- Competitor Analysis
- Merchandising and Display
- Excellent Nonverbal Communication Skills
- Speech Clarity
- Inventory Control Processes
- Meeting Sales Goals
- Building Customer Loyalty
- Positive Customer Engagement
- Special Projects
- Client Satisfaction
- Engaging with Diverse Customers
- Energy and Physical Stamina
- POS Inventory System Operation
- Returns and Exchanges
- Security Practices
- Repair Cost Estimation
- Exceeding Customer Expectations
- Teamwork Skills
- Stock Control
- Store Policies and Procedures
- Register Opening and Closing
- Stock Rotation
- Goal-Driven
Fishing and Shooting
Spent 26 years Bass Fishing for pleasure and Tournaments. Been a avid Trap Shooter and shooting pistol Competition
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Counter Salesman
Talos Tactical
06.2013 - 09.2022
Store Manager
Greg's Japanese Auto
1992 - 2006
No Degree - Auto Technology
San Joaquin Delta College
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