Justin Donnelly
Liberty,NY
Summary
Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
Counter Sales Representative
Schmidt's Wholesale $26.00 Per Hour
Monticello , NY
03.2022 - Current
- Welcomed customers and offered immediate assistance in line with business policies.
- Restocked, rotated and visually merchandised products for maximum sales.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Finalized sales by completing payments and required paperwork.
- Answered telephone calls to offer information and promote business products.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
Assistant Branch Manager
RAL Supply Group $21.50 Per Hour
Middletown , NY
04.2014 - 05.2021
- Trained and developed new team members in alignment with branch service standards and objectives.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Built rapport with account holders by reaching out with product recommendations and account updates.
Counter Sales Associate
R.I.M. Plumbing & Heating Supply $18.00 Per Hour
Wappingers Falls , NY
04.2012 - 06.2013
- Welcomed customers and offered immediate assistance in line with business policies.
- Answered telephone calls to offer information and promote business products.
- Finalized sales by completing payments and required paperwork.
- Managed rentals and returns processes for diverse customers.
- Informed customers about important policies and conditions on sales.
- Restocked, rotated and visually merchandised products for maximum sales.
Nursing Assistant
Catskill Regional Medical Center $16.00 Per Hour
Ferndale , NY
03.2010 - 02.2012
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Education
High School Diploma -
Fallsburg Junior Senior High School
Fallsburg, NY06.1997
Skills
- Exceeding Customer Expectations
- Operational Processes
- Explaining Policies
- Store Policies and Procedures
- Adaptable and Flexible
- Building Customer Relationships and Loyalty
- Ability to Lift 40 Pounds
- Closing Procedures
Timeline
Counter Sales Representative
Schmidt's Wholesale $26.00 Per Hour
03.2022 - Current
Assistant Branch Manager
RAL Supply Group $21.50 Per Hour
04.2014 - 05.2021
Counter Sales Associate
R.I.M. Plumbing & Heating Supply $18.00 Per Hour
04.2012 - 06.2013
Nursing Assistant
Catskill Regional Medical Center $16.00 Per Hour
03.2010 - 02.2012
High School Diploma -
Fallsburg Junior Senior High School
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