John House
MARYSVILLE,Ohio
Summary
Energetic supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
11
11
years of professional experience
Work History
Supervisor
MPW Services
Hebron, OH
07.2023 - Current
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Coordinated employee schedules according to shift changes and availability.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Coached staff members to develop long-term career goals.
- Maintained positive working relationship with fellow staff and management.
Team Leader
Midwest Express, Inc.
East Liberty, OH
09.2019 - 04.2023
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Ensured compliance with all safety regulations in the workplace.
- Maintained positive working relationship with fellow staff and management.
Production Worker
Midwest Express, Inc.
East Liberty, OH
04.2013 - 04.2023
- Operated forklift to move materials and finished products within warehouse.
- Utilized computer software programs to record details related to production process.
- Oversaw inventory and counts and performed periodic spot checks to verify outgoing orders.
- Used hand trucks and forklifts to unload, load and transport items.
Education
Marysville High School
Marysville, OH05-2005
Skills
- Schedule Development
- Staff Management
- Process Improvement
- Operations Management
- Employee Motivation
- Staff Development
Timeline
Supervisor
MPW Services
07.2023 - Current
Team Leader
Midwest Express, Inc.
09.2019 - 04.2023
Production Worker
Midwest Express, Inc.
04.2013 - 04.2023
Marysville High School