JOHN H. SUTER
Brockton,MA
Summary
Management professional effective at building motivated teams. Customer service professional dedicated to effective team management and 100% customer/service satisfaction.
LEO/Detective for the past twenty five years with the Veterans Administration in Brockton/Boston. Court prosecuting for the past ten years.
Professional driver offering several years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.
Overview
56
56
years of professional experience
Work History
Bus Operator/ Van Operator W/CDL License
Government Charter Services
08.2020 - Current
- Inspected interior of bus after each trip for any lost items left behind by passengers.
- Observed local laws and regulations governing public transportation operations throughout shifts.
- Maintained the cleanliness of buses, including sweeping, mopping, scrubbing and vacuuming interior surfaces.
- Recorded accurate mileage logs for each shift worked in accordance with company policies.
- Documented incidents occurring during shifts including but not limited to accidents, delays, passenger complaints.
Part-time Driver (Hiker) CDL Operator
PENSKE
01.2015 - 08.2017
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Adhered to company policies and procedures related to safety and security standards.
- Adapted to changing routes or schedules as required by the employer.
- Managed time efficiently when making multiple stops along designated routes.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Maintained delivery schedules without compromising safety.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Managed fuel consumption and expenses for vehicle operations.
- Operated a variety of vehicles safely in diverse weather conditions.
- Maintained accurate logs of vehicle inspections and repair status.
- Performed minor vehicle maintenance tasks to prevent disruptions.
- Reported any vehicle malfunctions or accidents immediately to management.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Enhanced customer satisfaction by providing courteous and professional service.
Detective/ Court Prosecutor
Veterans Administration Police
01.2003 - 01.2015
- Maintained professional relationships with members of the community while conducting investigations.
- Developed profiles of suspects based on evidence gathered.
- Organized surveillance operations for investigations.
- Reviewed police records and other information sources to obtain leads in cases.
- Advised officers on proper procedures for gathering evidence at crime scenes.
- Monitored suspect activities through use of electronic devices or physical surveillance.
- Prepared detailed reports of investigative activities and findings.
- Attended court hearings as a representative of the department.
- Participated in stakeouts or monitored suspicious persons or locations.
- Collected, preserved, and analyzed evidence such as fingerprints, weapons, documents, drugs.
- Analyzed evidence collected from crime scenes to identify potential suspects.
- Conducted background checks on individuals involved in an investigation.
- Offered advice, guidance and leadership to junior detectives.
- Interviewed suspects, informants, and witnesses to gain clearer picture of criminal acts and collect statements.
- Sought out witnesses to obtain information about identifiable violations of local, state or federal statutes.
Sgt. / Community Service Officer
Veterans Administration Police
01.1990 - 01.2001
Police Officer
Veterans Administration Police
01.1988 - 01.1990
- Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
- Pursued fleeing suspects on foot and in varying terrain.
- Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
- Directed traffic at high-volume special events for public safety and order.
- Arrested suspects following established procedures while exercising caution and good judgment.
- Developed positive relationships with members of the community through outreach programs.
- Responded to emergency calls for service and provided assistance as needed.
- Conducted traffic stops in accordance with departmental protocol.
- Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
- Maintained order during civil disturbances or protests.
- Performed searches for missing persons using a variety of investigative methods.
- Interviewed witnesses and victims to determine critical details relevant to each case.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
- Partnered with team members to implement service initiatives and achieve team objectives.
- Responded promptly to activated alarms for fires and burglaries.
Auxiliary Police Officer
City of Quincy
01.1973 - 01.1980
Military Police/General's Staff Driver
U S Army Reserve
09.1974 - 04.1977
- Worked as the general staff aid to commanding general for the Brigade and held a secret clearance throughout time assigned.
Transportation Specialist
U S Military (Army)
11.1969 - 04.1972
- 50 Gunner on military GUN TRUCK built by service members while in conflict areas of the Viet Nam experience.
- Coordinated and managed daily transportation operations to ensure efficient delivery of goods.
- Paid close attention to route conditions and weather safety and rerouted vehicles to direct safe and efficient trips.
Education
Criminal Justice -
Boston State College
Boston, MaSome College (No Degree) - Criminal Justice
Anna Maria College
Paxton, MASome College (No Degree) - Criminal Justice
Eastern Nazarene College
Quincy, USASome College (No Degree) - Criminal Justice
Quincy College
Quincy, MASkills
- Skilled trainer and team player
- Operator of motor vehicles/trucks/buses
- LEO for over thirty years
Personal Information
Timeline
Bus Operator/ Van Operator W/CDL License
Government Charter Services
08.2020 - Current
Part-time Driver (Hiker) CDL Operator
PENSKE
01.2015 - 08.2017
Detective/ Court Prosecutor
Veterans Administration Police
01.2003 - 01.2015
Sgt. / Community Service Officer
Veterans Administration Police
01.1990 - 01.2001
Police Officer
Veterans Administration Police
01.1988 - 01.1990
Military Police/General's Staff Driver
U S Army Reserve
09.1974 - 04.1977
Auxiliary Police Officer
City of Quincy
01.1973 - 01.1980
Criminal Justice -
Boston State College
Some College (No Degree) - Criminal Justice
Anna Maria College
Some College (No Degree) - Criminal Justice
Eastern Nazarene College
Some College (No Degree) - Criminal Justice
Quincy College
Transportation Specialist
U S Military (Army)
11.1969 - 04.1972
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