John Iacono
Port Saint Lucie,FL
Summary
Results-driven manager with over 17 years of experience in operations management and staff training. Known for problem-solving abilities and commitment to implementing effective safety measures, contributing to smooth daily operations and exceptional visitor experiences.
Overview
25
25
years of professional experience
Work History
Manager on Duty
The Botanical Garden
New York, New York
05.2008 - 06.2025
- Supervised daily operations to ensure smooth visitor experiences.
- Trained new employees on customer service standards and operational procedures.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
- Implemented safety protocols to ensure a secure environment for staff and visitors.
- Facilitated communication between departments to enhance collaboration and efficiency.
- Resolved guest inquiries and complaints with professionalism and care.
- Resolved customer complaints in a professional manner.
- Trained new employees on job duties and company policies.
- Maintained inventory levels by ordering supplies as needed.
- Performed administrative tasks such as filing documents or preparing reports.
- Provided guidance and support to team members when needed.
refrigeration Operator
Calvary Hospital
Bronx, New York
05.2000 - 05.2008
- Operated refrigeration systems to maintain optimal temperature conditions.
- Monitored equipment performance and conducted routine maintenance checks.
- Diagnosed malfunctions and performed repairs on cooling systems.
- Implemented safety protocols for handling refrigerants and hazardous materials.
- Trained new staff on refrigeration procedures and safety measures.
- Ensured cleanliness and organization of refrigeration areas in the hospital.
- Documented maintenance activities and equipment status for regulatory compliance.
- Performed troubleshooting and specific diagnostic tests to diagnose malfunctions.
- Read and understood schematics in order to work on specific models.
- Checked temperatures regularly to ensure compliance with health codes regulations.
- Maintained records of maintenance activities performed on the system.
- Performed necessary repairs on equipment to ensure proper functioning.
- Repaired leaks in piping systems using welding torches or brazing rods.
- Ensured that all safety standards were adhered to while performing maintenance work on the system.
- Assembled new units following manufacturer specifications.
- Inspected, cleaned, and maintained all equipment associated with the system.
- Performed regular inspections of filters and coils for signs of wear or damage.
- Analyzed operating data from energy management systems to determine if any problems exist in the cooling processes.
- Kept accurate logs of readings related to temperature control devices and other instruments used in the refrigeration process.
- Troubleshot issues such as fan motors that weren't working correctly or were making excessive noise.
- Calibrated thermostats to adjust temperatures according to environmental conditions.
- Monitored and adjusted the refrigeration systems to maintain optimal temperature levels.
- Installed new components including insulation material for pipes and ducts.
- Disassembled defective parts for repair or replacement.
- Modified HVAC components and refurbished chiller plants and refrigeration panels to modernize systems.
Education
High School Diploma -
Lehman High School
New York, NY06-1976
Skills
- Staff training
- Operations management
- Safety protocols
- Inventory management
- Customer service
- Team collaboration
- Problem solving
- Scheduling proficiency
- Budgeting expertise
- Staff training and development
- Schedule development
- Project management
- Training and mentoring
- Employee motivation
- Budget management
- Attention to detail
- Recruitment and hiring
- Problem-solving aptitude
- Staff hiring
Timeline
Manager on Duty
The Botanical Garden
05.2008 - 06.2025
refrigeration Operator
Calvary Hospital
05.2000 - 05.2008
High School Diploma -
Lehman High School