Managed up to 30 staff members at once both in front of house and back of house, within multiple spaces at a time
Took on additional roles including up-keep of beerhall, ensuring proper maintenance and repairs of all equipment
Excelled at cleanliness and keeping work stations sanitary, organized, and safe
Learned extensive knowledge about company history and culture
Managed cash handling and tracking of nightly revenue reports
Interviewed new hires for management positions.
Summer sales associate
Gold Medal Bakery
05.2019 - 09.2019
Controlled territory of 9 stores (5-6 per day) all along Cape Cod from Barnstable to Provincetown
Ensured all stores had surplus stock of inventory in high seasonal demand
Maintained efficiency in organization and timing in order to adequately reach and perform my duties for each location.
Service department
Hyannis Toyota
06.2014 - 08.2018
Maintained care of inventory, offloading newer cars into our lot, bringing them to body shops when needed, and delivering to customers at times, all while making sure no damage happened upon any cars
Cleaned rental and customer vehicles thoroughly and methodically
Provided minor support in mechanic's bays, helping with tasks where I could.
Education
University of Massachusetts Boston
12.2020
Associate Degree in History -
Cape Cod Community College
05.2019
Skills
Service prioritization
POS system operations
Restaurant Operations
Training and coaching
Staff Supervision
Quality Control
Hiring
Performance Evaluation
Quality Standards
Timeline
Front of House Manager
Mass Bay Brewing Company
04.2021 - 08.2024
Summer sales associate
Gold Medal Bakery
05.2019 - 09.2019
Service department
Hyannis Toyota
06.2014 - 08.2018
University of Massachusetts Boston
Associate Degree in History -
Cape Cod Community College
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