John J. Contreras
Plantation,FL
Summary
Results-driven Business Manager with 8 years of experience, recognized for a strategic mindset, leadership acumen, and a commitment to excellence. Seeking to leverage my expertise and impressive track record to make significant contributions to a forward-thinking organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager/Barista
Café Café Waterways
01.2022 - Current
- Efficiently manage financial transactions, ensuring accurate money handling
- Oversee stock inventory control and merchandise requests
- Provide exceptional customer service and manage the Point of Sale (POS) system
- Expertise in preparing hot and cold coffee-based drinks, including latte art
- Effectively supervise and lead personnel
Zone Coordinator
Spoleto S.A.S.
02.2017 - 08.2020
- Managed operations for 13 points of sale (restaurants)
- Coordinated personnel activities, including training and selection interviews
- Conducted audits and quality visits to maintain operational excellence
- Prepared Profit and Loss (P&L) reports for each point of sale
- Administered cash counts, authorized petty cash reimbursements, and managed payroll and overtime
Education
Bachelor of Business, Tourism, and Hotel Administration -
Unitec University
Bogotá03.2016
Specialization in Sensory Branding -
Unitec University
Bogotá03.2016
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
References
Excellent references upon request
Certification
Google Ads Display Certified
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Manager/Barista
Café Café Waterways
01.2022 - Current
Zone Coordinator
Spoleto S.A.S.
02.2017 - 08.2020
Bachelor of Business, Tourism, and Hotel Administration -
Unitec University
Specialization in Sensory Branding -
Unitec University
Google Ads Display Certified
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