JOHN JIRAU
Sarasota,FL
Summary
I am an experienced sales professional who provides excellent customer service to all clients. From national relocation accounts to office and commercial moves and in-home sales, to selling warranty services and moving products over the phone, to running full commission bedding stores, my consultative and ethical approach shows through. Using a multi-channel approach to identifying, prospecting, and finding solutions has made me successful in multiple verticals selling a variety of products and services.
Overview
29
29
years of professional experience
Work History
Senior Relocation Manager
BMS Moving & Storage
08.2023 - Current
- Have developed new and lasting relationships through extensive networking in the local and regional markets to attract new clients, resulting in increased business opportunities for the company.
- Coordinate with the national van line to enhance client satisfaction throughout the moving process.
- Developed long-lasting client relationships through exceptional customer service and attention to detail during moving consultations.
- Became the first Bekins agent in FL to earn Silver Certification Status and only mover as an active member of FALA (Florida Assisted Living Association)
- Provided comprehensive surveys and estimates for clients by accurately assessing their needs and requirements, ensuring a high level of trust and confidence in our services.
Regional Sales Representative
The Armstrong Company
01.2020 - 08.2023
- Regional Commercial/Office and Household Goods Sales
- Business Development in 3 Verticals
- Local and Long-Distance Residential Moving Services, Office and Facility Moving, Supply Chain Solutions
- Use of CRM and multi-channel communication platforms to identify, prioritize, prospect, establish, and procure new business
- CMC and COIC certified
- United Van Lines Master's Club (20201)
Solar Sales Consultant
Orbit Energy and Power
09.2019 - 01.2020
- Inside Sales and appointment setting for residential solar, HVAC, electrical, and water treatment customers
- Use of CRM and multi-channel communication platforms to identify, prioritize, and prospect new business
Sales/Relocation Rep/Lead Management
Mover Dudes
11.2018 - 08.2019
- Home goods and small business relocation sales
- Provide customer service to booked clients, help resolve issues with carriers
- Conducted on-site and virtual surveys via Skype and Google Duo
- Schedule, make payment arrangements, QA, and ensure all booking documents are completed
- Maintained lead management system and integrated with phone dialer software
Sales/Relocation Rep
We Move U
12.2016 - 10.2018
- Home goods and small business relocation sales
- Sell and follow up with clients via phone contact, email, and text
- Schedule, make payment arrangements, QA, and ensure all booking documents are completed
- Provide customer service to booked clients, help resolve issues with carriers
- Maintained above company quota all 17 months employed
Sales/Relocation Rep
American Van Lines
09.2013 - 11.2016
- Home goods and small business relocation sales
- Sell and follow up with clients via phone contact, email, and text
- Schedule, make payment arrangements, QA, and ensure all booking documents are completed
- Provide customer service to booked clients, help resolve issues with carriers
- Member of 'Million Dollar Club' for 2014-2016
Sales Trainer/ Compliance Officer
Fidelity Automotive Solutions
10.2007 - 09.2013
- Sales Trainer/ Floor Manager for staff of 20-30 reps
- Compliance officer ensuring Federal and various state regulations were followed
- Trained and implemented first use of CRM (Leads360) in auto warranty industry
- Added 6 vendors to complete a diversified product offering
Sales Trainer/ Clearance Store Manager
Mattress Giant
11.1995 - 09.2007
- Opened 11 different locations in various markets
- Developed Clearance Store model that maintained highest margins over 7 years
- Trained and developed over 70 sales associates that advanced into management positions
Skills
- Prospecting/Networking
- Cost Estimating
- CRM/Lead Management
- Task Prioritization
- Site Surveying
Affiliations
- RASM/RE Assoc. Sarasota/Manatee/Business Committee Member
- RASM/CREA/Commercial RE/Member
- FALA(Fl. Assisted Living Assoc.) Business Partner
- Chamber of Commerce Sarasota
- Chamber of Commerce Manatee
- Chamber of Commerce Longboat Key
Timeline
Senior Relocation Manager
BMS Moving & Storage
08.2023 - Current
Regional Sales Representative
The Armstrong Company
01.2020 - 08.2023
Solar Sales Consultant
Orbit Energy and Power
09.2019 - 01.2020
Sales/Relocation Rep/Lead Management
Mover Dudes
11.2018 - 08.2019
Sales/Relocation Rep
We Move U
12.2016 - 10.2018
Sales/Relocation Rep
American Van Lines
09.2013 - 11.2016
Sales Trainer/ Compliance Officer
Fidelity Automotive Solutions
10.2007 - 09.2013
Sales Trainer/ Clearance Store Manager
Mattress Giant
11.1995 - 09.2007