Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Jobe

ROANOKE

Summary

Results-driven Account Manager with a proven track record in client relations and customer service. Expertise in cultivating strong client relationships and coordinating project timelines for timely service delivery.

Overview

17
17
years of professional experience

Work History

Account Manager

Nortex Landscape Management
Argyle, TX
01.2014 - Current
  • Cultivated strong client relationships to enhance customer satisfaction and retention.
  • Developed tailored landscape management solutions based on client needs and preferences.
  • Coordinated project timelines and resources to ensure timely completion of services.
  • Negotiated service contracts, optimizing pricing structures for improved profitability.

Account Manager

SunTerra Landscape Services
Euless, TX
01.2010 - 01.2014
  • Led cross-functional teams to implement process improvements in service delivery.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.

Education

No Degree - General Studies

Tarelton State University
Stephenville, TX

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Client relationship management
  • Customer satisfaction
  • Relationship building
  • Goal oriented
  • Relationship building and management

Timeline

Account Manager

Nortex Landscape Management
01.2014 - Current

Account Manager

SunTerra Landscape Services
01.2010 - 01.2014

No Degree - General Studies

Tarelton State University