John-John Mendalla
Salinas,CA
Summary
Dependable student with experience in customer service and leadership. Proficient in managing front desk operations and assisting customers while maintaining an organized office environment. Demonstrates strong communication and multitasking abilities, consistently delivering excellent service. Committed to contributing a positive attitude and professionalism to front desk teams.
Overview
3
3
years of professional experience
Work History
Costumer Service Associate
The Home Depot Inc
Chico, California
05.2021 - 10.2021
- Resolved inquiries and issues for over 50 customers per shift, ensuring high satisfaction levels.
- Processed transactions and returns accurately, managing daily sales exceeding $5,000 with minimal errors.
- Supported a team of 15 associates, enhancing workflow efficiency and reducing customer wait times by 20%.
- Maintained organized merchandise and service areas to create a welcoming environment for customers.
Intern
Costal Cooling
Castroville, California
06.2018 - 08.2019
- Managed weekly incoming shipments of over 200 produce items, ensuring accuracy and proper storage.
- Processed and filed more than 100 administrative documents weekly to facilitate office operations.
- Coordinated resolution of issues through over 30 daily calls with clients and internal teams.
- Assisted in order preparation and tracking, achieving 99% accuracy in inventory records.
Education
Associate of Arts - Kinesiology
Monterey Peninsula College
Monterey, CA05-2026
High School Diploma -
Salinas High School
Salinas, CA05-2019
Some College (No Degree) - Cellular And Molecular Biology
University of Chico State
Chico, CASkills
- Customer service
- Effective communication
- Office organization
- Team collaboration
- Time management
- Problem resolution
- Attention to detail
- Adaptability
Additional Info
Certifications
- California Real Estate License DRE #02282932
Leadership & Volunteer Experience
- Philanthropy Chairman, Lambda Chi Alpha, Chico State (2021–2022) – Organized events, coordinated volunteers, and managed community outreach initiatives.
Timeline
Costumer Service Associate
The Home Depot Inc
05.2021 - 10.2021
Intern
Costal Cooling
06.2018 - 08.2019
Associate of Arts - Kinesiology
Monterey Peninsula College
Some College (No Degree) - Cellular And Molecular Biology
University of Chico State
High School Diploma -
Salinas High School