JOHN JOSEPH HANNA
Wood-Ridge,USA
Summary
Product manager with a proven record of driving successful product initiatives and optimizing product performance. Adept at collaborating with cross-functional teams and focused on achieving impactful results. Known for reliability, flexibility, and thriving in high-pressure environments, with expertise in team collaboration, market research, strategic planning, and project management. Demonstrated success in implementing KPIs, managing business analyses, and enhancing sales strategies. Strong background in trend forecasting, supporting continuous reporting, and ensuring compliance with privacy regulations. Excellent at training and coaching teams to achieve high performance and operational excellence. Technically proficient in MS Office Suite, Jira, Asana, Qlik Sense, and CRMs.
Overview
10
10
years of professional experience
Work History
Product Manager
Gabriel & Co.
01.2023 - Current
- Directed the introduction of two new divisions: White Label and Private Label
- Drove a sales increase from $1M in 2019 to $15.1M in 2024
- Oversee P&L for four businesses under management
- Optimized costs by 30% while maintaining resources
- Engineered product strategies resulting in a 20% annual market penetration since 2019
- Retailer b2b platform usage grew from 10% to 60% within first 18 months of launch
- Report directly to the CEO and VP of Sales and Marketing
- Lead a team of 30 people, managing both domestic and international operational processes
- Implemented Agile methodologies for more efficient project management and team collaboration
- Created and analyzed five main KPIs to measure success of each division
- Spearhead full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place
- Partner with sales team to develop and implement high-impact training materials
Product Owner
Gabriel & Co.
01.2019 - 12.2022
- Launched Men's Wedding Bands division
- Surpassed revenue goals for Wedding Bands by 20% YoY since 2020
- Led IT and operations team for the development, design, and launch of B2B custom orders sales platform
- Train and direct a sales staff of 25 sales reps on business strategy for wedding bands and custom orders
- Led product roadmap, aligning team efforts with strategic objectives and optimizing resources
- Collaborated with sales and marketing teams to align product messaging and go-to-market strategy
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral
- Grew number of customers by 25% by optimizing business strategies and launching products to diversify offerings
- Continuously maintained and improved the company's reputation and positive image in markets served
Product Specialist
Gabriel & Co.
04.2018 - 12.2018
- Implemented KPIs to measure sales, returns, and customer service call center output
- Increased customer service order placement efficiency by 25%
- Coordinated product launch events by organizing logistics, materials, and presentations for stakeholders
- Train and onboard 10 retailers per month for new custom orders business
- Mentor and coach 10 junior team members, fostering skill development and growth
- Engage directly with key clients to gather product feedback, fostering strong relationships, improving features, and encouraging repeat business
Senior Teller Operations
JPMorgan Chase
02.2015 - 04.2018
- Oversaw ordering, shipping, and auditing up to $750K for the branch
- Supervised hundreds of branch transactions daily to maintain efficiency and compliance
- Coached and trained 5 new bank tellers
- Conducted thorough audits of teller cash drawers, vaults, and ATMs, contributing to branch compliance with internal controls and regulatory standards
- Boosted branch sales performance with proactive cross-selling of bank products and services to meet individual customer needs
Education
Bachelor of Science - Finance
Northeastern Illinois University
Chicago, ILSkills
Project planning and management
Sales forecasting and growth
Business development and market research
Product strategy and lifecycle management
Customer Insight
Product vision strategy, and road mapping
KPI and Data-driven decision making
Strategic and Critical planning
Stakeholder communications
Prioritization, execution, and goal setting
Collaboration and cross functional leadership
P&L
Timeline
Product Manager
Gabriel & Co.
01.2023 - Current
Product Owner
Gabriel & Co.
01.2019 - 12.2022
Product Specialist
Gabriel & Co.
04.2018 - 12.2018
Senior Teller Operations
JPMorgan Chase
02.2015 - 04.2018
Bachelor of Science - Finance
Northeastern Illinois University
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