John Joseph Malpiede
Boston,MA
Summary
To secure a Sales Development Representative position where I can apply my skills and experience in customer relations towards prospecting, lead generation, and qualification of leads to drive sales, growth and overall company success.
Overview
9
9
years of professional experience
Work History
Program Coordinator – Office of the CEO
Imprivata
Waltham, MA
01.2024 - Current
- Foster and maintain strong executive level client relationships, ensuring high levels of customer satisfaction
- Duties include: Plan and execute corporate events such as customer visits as well as conferences and on-site visits, including logistics for executive attendees, sponsorships, and customer engagement opportunities
- Coordinate customer support initiatives, identifying key sponsorship opportunities and managing their execution
- Analyze and synthesize data to provide insights and performance metrics for team decision making
- Prepare comprehensive customer briefing documents, offering executives in-depth insights ahead of client meetings and board sessions
- Oversee travel logistics, catering, and accommodations for executive customers, ensuring seamless experiences
- Help report on metrics that demonstrate team’s impact on sales growth
Marketing Intern
Imprivata
Waltham, MA
11.2021 - 12.2023
- Supported a number of different marketing initiatives and development plans
- Helped track and manage data of clinical workflow specialists, as well as executive teams
- Pulled reports and lead campaigns for international sales teams and worked on completing customer reference requests as well as other fields in customer advocacy
- Created and processed purchase orders and invoices for the Office of the CEO related to executive outreach
- Managed and tracking all customer philanthropic requests, finance (POs, w-9s, invoices Avid and NetSuite)
Temp Staff/Intern
Little Lovage Club
Boston, MA
05.2021 - 08.2021
- Assisted executive director in all aspects of managing the business, including working with customers and supporting the operation of the event space
Communications Intern
Mary Christie Institute
Lexington, MA
12.2018 - 02.2021
- Promoted the work of national education policy organization through social media; wrote and proofread articles; provided research for publications and podcasts; created and organized a variety of spreadsheets and mailing lists; helped with logistics on major events
Camp Counselor
Linx Camps
Wellesley, MA
05.2020 - 08.2020
- Supervised children of a variety of ages through multiple activities at summer day camp; organized and oversaw games and activities during the pandemic, ensuring they followed covid-19 protocols
Student Employee
Miami University
Oxford, OH
03.2019 - 05.2019
- Worked at the register; prepared sandwiches and coffee upon request; stocked and organized food products
Host
Wellesley Country Club
Wellesley, MA
05.2018 - 08.2018
- Served beverages, breads, and butter and replenished items as necessary; listened to and resolved guest concerns
Bag Room Employee
The Country Club
Brookline, MA
04.2016 - 08.2016
- Served golfers by retrieving bags and carts, cleaning and regripping golf clubs, and addressing member issues
Education
BA - Political Science
Boston College
Chestnut Hill, MA05.2024
Miami University
Oxford, Ohio01.2021
Needham High School -
Needham, MASkills
- Strategic Development
- Project Management
- Data Management Proficiency
- Financial Tracking
- Market Research Expertise
- Data Report Creation
Interestsandaffiliations
- Golf
- Travel
- Music
- Politics
Timeline
Program Coordinator – Office of the CEO
Imprivata
01.2024 - Current
Marketing Intern
Imprivata
11.2021 - 12.2023
Temp Staff/Intern
Little Lovage Club
05.2021 - 08.2021
Camp Counselor
Linx Camps
05.2020 - 08.2020
Student Employee
Miami University
03.2019 - 05.2019
Communications Intern
Mary Christie Institute
12.2018 - 02.2021
Host
Wellesley Country Club
05.2018 - 08.2018
Bag Room Employee
The Country Club
04.2016 - 08.2016
BA - Political Science
Boston College
Miami University
Needham High School -
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