John Kane
Thorofare
Summary
Dedicated Field Service Technician with extensive experience in diagnosing and repairing Compaq, Dell and IBM systems. Proven ability to enhance customer satisfaction through effective troubleshooting and collaboration. Able to read and analyze error logs including current firmware levels to quickly resolve issues.
Overview
28
28
years of professional experience
Work History
Field Service Technician
Maintech
Cranford, NJ
12.1997 - 04.2026
- Diagnosed and repaired complex equipment malfunctions on-site, ensuring operational continuity.
- Conducted routine maintenance and inspections to uphold equipment reliability and performance standards.
- Collaborated with clients to understand technical issues and provide effective solutions in real-time.
- Trained junior technicians on best practices for troubleshooting and equipment handling procedures.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Responsible for logistics and inventory maintenance as well as onsite inventory for clients
Education
Associate of Science - Computer Technology
Lyonn's Institute
Cherry Hill, NJ04-1981
Skills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
Timeline
Field Service Technician
Maintech
12.1997 - 04.2026
Associate of Science - Computer Technology
Lyonn's Institute