Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Noah Kelly

Salem,Virginia

Summary

Account Services Specialist with a proven track record in the promotional products industry. Offering extensive expertise in client relationship management, order fulfillment, and project coordination. Adept at navigating complex customer requirements, ensuring seamless communication between clients and internal teams, and delivering exceptional service to meet and exceed client expectations. Demonstrated ability to streamline processes, enhance efficiency, and contribute to the overall success of the organization. Seeking to leverage a strong combination of interpersonal skills, attention to detail, and industry knowledge to drive client satisfaction and foster long-term partnerships.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Account Services Specialist

Robertson Marketing Group
08.2019 - Current
  • Functions as an integral part of the daily sourcing of innovative promotional ideas for corporate sales staff with a focus on providing exceptional targeting product ideas for current and prospective clients.
  • Improves client satisfaction by efficiently addressing and resolving account-related issues.
  • Enhances customer relationships through prompt and professional communication, fostering trust and loyalty.
  • Analyzes marketing trends, product specifications, demographic statistics, and other information relevant to client needs.
  • Researches internet data on affordable promotional items and consolidates them in presentations and quotes.
  • Collaborates with sales teams to identify new business opportunities, resulting in increased revenue.

Bathroom & Kitchen Remodeling

TANN Investments LLC
05.2017 - 06.2019
  • Assisted in client-based home remodeling operations.
  • Proficient in working with a wide range of construction materials and equipment; familiar with the building process, from project initiation to completion.
  • Organized with supervisor to complete project objectives on schedule.
  • Able to install bathroom vanities and floating laminate flooring.
  • Engaged in a variety of projects involving all phases of construction.

Education

Bachelor of Business Administration - Marketing & Management

Radford University
Radford, VA
05.2019

Skills

  • Market Research
  • Organizational Behavior
  • Business Analytics
  • Professionalism

Certification

  • HubSpot Academy Certification - Digital Marketing
  • Microsoft Office Specialist Master Certification (MOS)

Timeline

Account Services Specialist

Robertson Marketing Group
08.2019 - Current

Bathroom & Kitchen Remodeling

TANN Investments LLC
05.2017 - 06.2019

Bachelor of Business Administration - Marketing & Management

Radford University
Noah Kelly