Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
Work History
Owner
King Koin Laundromat
Floodwood, MN
06.1994 - Current
Bookkeeping - Creating and maintaining accurate Quicken and Excel spreadsheets of business income/expenses
Customer Services - Getting to know the customers and helping them with any questions they have
Responding to customers' questions, suggestions, and requests for refunds
Maintenance and cleaning - Repairing laundromat machinery (washers, dryers, change machine, and car/truck wash equipment)
Filling soap, pop, and paper towel dispensers
Cleaning laundromat daily.
Accounts Receivable Clerk
L&M Supply, Inc.
Grand Rapids, MN
01.2000 - 01.2023
Customer statements - Printing customer statements, and sending statements to the customers in a timely matter
Handling Customer Payments - Matching up the paid invoices with the customer's payments and apply payments correctly
Handling EFT Payments - and applying them to the appropriate accounts
Customer Service - Calling past-due customers and finding out the status of a past-due invoice
Helping out with other office duties - Coding up invoices for the accounts payable to enter, looking for price increases/decreases for the buyers, and inventory adjustments.
Education
Associate of Applied Science in Accounting -
Itasca Community College
05.2000
Skills
Proficient in Microsoft Excel, Word, and KCX
Adept at 10-key calculator, fax machine and telephone switchboard