Proven leader in Quality Assurance at International Gaming Technology (IGT), specializing in lean manufacturing and operational excellence. Excelled in enhancing customer satisfaction through meticulous product analysis and evaluation. Trained staff in ISO standards, demonstrating a strong focus on achieving superior product quality and compliance.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Quality Assurance 4
International Gaming Technology, IGT
Reno, NV
02.2016 - Current
Analyzed quality control test results and provided feedback and interpretation to production management or staff.
Developed and implemented Quality Assurance protocols to ensure compliance with safety standards.
Made sure each product met industry regulations and standards.
Ensured that all products meet established company quality standards prior to release.
Trained personnel on proper use of equipment and techniques used in Quality Assurance activities.
Troubleshot product issues and fixed problems.
Tested products to check each for defects and flaws to identify and correct quality issues.
Provided technical support to production staff on matters related to Quality Assurance.
Machine Operator 3
International Gaming Technology, IGT
Reno, NV
02.1994 - Current
Troubleshoot malfunctions in equipment or processes.
Trained new operators and implemented new division operator training program to improve retention rates and increase production.
Performed regular maintenance on machines to ensure optimal performance.
Carry out regular safety checks on machinery prior to operation.
Maintain records of completed work and production data including volume produced and time required for each task.
Ensure that safety guidelines are followed at all times while operating machinery.
Adjusted machine settings according to production requirements.
Verified production orders prior to starting set-up.
Comply with company policies regarding quality control procedures.
Observe machine operations to detect any problems or defects in the finished product.
Adjust machine settings to complete tasks accurately.
Trained personnel on safe handling procedures for hazardous materials used during production processes.
Inspect finished workpieces to ensure conformance with specifications.
Monitored and observed production line to watch for pile-ups and jams.
Operated equipment and machinery according to safety guidelines.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Some College (No Degree) - Medical
TMCC
Reno, NV
Skills
Customer service
Customer satisfaction
Experience in product analysis
Visual inspections
Lean manufacturing
ISO standards
Six sigma
Operational excellence
Quality training
Experience in product evaluation
Leadership proficiency
Customer focus
Affiliations
Balanced work and family time
Excellent working ethics
Work independently with minimal supervision/manager
Languages
English
Professional
Spanish
Limited
Accomplishments
Received Building excellence award 2x
Received Certificate of achievement award for perfect attendance for 8 straight years
Achieved 2 promotional steps in Quality assurance within 8 years
Certification
Gaming license
31 years of manufacturing expertise in operation and quality background
<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group
Quality Assurance/Inspector in Quality Assurance and Quality Control at Alston ConstructionQuality Assurance/Inspector in Quality Assurance and Quality Control at Alston Construction