JOHN KRAMER MILLER
Dallas - Fort Worth,TX
Summary
Multifaceted and reliable with experience and interests in a variety of fields. Proven ability to Exceed sales goals and create/maintain great relationships with customers through strong communication. Very organized and flexible. Motivated by Growth and efficiency. Capable of adapting to change and keeping a positive attitude and clear vision in challenging settings. Natural ability to effectively communicate regardless of the setting.
Overview
10
10
years of professional experience
Work History
Territory Sales Representative
VOCO
09.2024 - Current
- Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
ACCOUNT EXECUTIVE
Waste Managment
11.2020 - Current
- Overall 187% to goal for new business sales
- 211% sales attainment in 2024
- Improved sales attainment year over year despite increasing sales goals and industry pressures
- Maintained #1 position on sales team for both new customer acquisition and retention numbers throughout tenure in role
- Developed and expanded sales pipeline and book of business
- Collaborated with key decision makers to identify opportunities and ideas to deliver sales results
- Increased profitability within accounts by cross-selling additional products
- Resolved customer complaints by offering creative solutions and incentives
- Maintained updated knowledge of changing industry, standards and trends related to accounts
INSIDE ACCOUNT MANAGER - RETENTION
Waste Managment
06.2019 - 11.2020
- Analyzed customer feedback and developed new techniques to ensure customer retention
- Performed customer negotiations to reach fair conclusion for both business and customer
- Resolved customer service or billing issues by exchanging merchandise, refunding money or adjusting bills
- Implemented creative solutions to deal with special circumstances
RESTAURANT MANAGER
Sergeant Pepperoni's Pizzeria - Bearden
04.2016 - 05.2019
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations
- Resolved and investigated complaints regarding service, food quality and accommodations
- Scheduled and directed staff in daily work assignments to maximize productivity
SPORTS MEDIA INTERN
AtoZ Sports
02.2018 - 02.2019
- Wrote copy, captions and articles for company sites
- Created and distributed videos, infographics and press releases
- Monitored daily sporting events and issues to discuss and report pertinent news
- Assisted with editing audio and video footage for various projects
SOCIAL MEDIA INTERN
Drive Social Media
05.2017 - 08.2017
- Developed and maintained organizational social media presence and activity
- Developed content and schedules for press releases, social media posts and websites
- Identified target audience and developed optimized communication plans to engage and interest individuals
- Researched current trends in social media space to identify opportunities for growth
OUTSIDE SALES INTERN
Williamson Herald
05.2017 - 08.2017
- In person, business to business advertising sales
- Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies
- Closed product sales to increase revenue and build client loyalty
- Maintained open communication with leadership to facilitate business development
FINANCIAL ADVISOR INTERN
UBS Financial Services
05.2015 - 08.2015
- Consulted with clients to assess and meet short- and long-term financial goal
- Developed and deepened relationships with new and existing clients to advance progress and improve business
- Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms
- Participated in meetings with clients to discuss their individual financial needs
- Developed proficiency in financial modeling, forecasting and budgeting techniques
Education
Bachelor of Arts - Communication Studies - Business Minor
The University of Tennessee
05.2019
Skills
- Relationship Building and Management
- Strategic Initiatives
- Contract Negotiation
- Research and Analysis
- Sales Proficiency
- Negotiation and Persuasion
- Patience and Persistence
- Willing to Learn
- Graphic Design
- Risk Assessment
- Sales Quota Achievement
- Revenue Generation
Activities
Marketing Leader/Graphic Designer, University Of Tennessee, Dallas-Ft. Worth Alumni Chapter.
Timeline
Territory Sales Representative
VOCO
09.2024 - Current
ACCOUNT EXECUTIVE
Waste Managment
11.2020 - Current
INSIDE ACCOUNT MANAGER - RETENTION
Waste Managment
06.2019 - 11.2020
SPORTS MEDIA INTERN
AtoZ Sports
02.2018 - 02.2019
SOCIAL MEDIA INTERN
Drive Social Media
05.2017 - 08.2017
OUTSIDE SALES INTERN
Williamson Herald
05.2017 - 08.2017
RESTAURANT MANAGER
Sergeant Pepperoni's Pizzeria - Bearden
04.2016 - 05.2019
FINANCIAL ADVISOR INTERN
UBS Financial Services
05.2015 - 08.2015
Bachelor of Arts - Communication Studies - Business Minor
The University of Tennessee
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