Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Kreidler

Tucson,AZ

Summary

Dynamic small business owner and field service technician with proven expertise in customer relations and business management at Wildcat Plumbing. Successfully enhanced client satisfaction through exceptional service and relationship building, leading to increased repeat business. Skilled in project management and effective communication, ensuring efficient operations and strong client partnerships.

Dedicated plumbing professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the outcome of each job.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

20
20
years of professional experience

Work History

Owner/Field Service Technician

Wildcat Plumbing
02.2005 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Pest Control Technician

All-American Pest Control
08.2024 - 10.2024
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
  • Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
  • Adhered to most stringent safety procedures when applying chemicals.

Warehouse Assistant

Plumbers Choice
05.2024 - 07.2024
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers/plumber.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.

Education

Plumbing

Pima Community College
Tucson, AZ
05-2007

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Business management
  • Project management

Timeline

Pest Control Technician

All-American Pest Control
08.2024 - 10.2024

Warehouse Assistant

Plumbers Choice
05.2024 - 07.2024

Owner/Field Service Technician

Wildcat Plumbing
02.2005 - Current

Plumbing

Pima Community College

Similar Profiles

CREATE PROFILE
John Kreidler