Talbert Trafford
Burleson,TX
Summary
Results-driven management operations professional recognized for enhancing productivity and ensuring efficient task completion. Core competencies include strategic planning, team leadership, and operational improvement, complemented by strong communication, problem-solving, and adaptability skills. Proven ability to foster professional relationships with co-workers and clients while effectively managing both administrative and sales teams. Committed to leveraging entrepreneurial experience to meet and surpass organizational objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner/Lead Field Service Technician
Grill Repair Bros
03.2021 - Current
- Set up company
- Website
- Registered company LLC., sales taxes
- Set up customer database
- Advertising
- Maintain quickbooks for sales, taxes, and payroll
- Answer calls and emails to schedule and dispatch
- Provide quotes for repairs
- Order parts
- Complete repairs
Owner/Lead Field Technician
BBQ Repairs 911
10.2018 - 03.2021
- Maintained website and customer database
- Scheduled customers, went to customer location to diagnose issues, provided quote for repairs needed, ordered parts, completed repairs required, and collected payment
Field Technician
Carts and Parts Inc
08.2017 - 04.2018
- I repaired and inspected shopping carts, and electronic handicap carts
- Used company vehicle to travel from store to store
Garage Door Technician
Family Christian Doors
11.2013 - 01.2017
- I completed all repairs and maintenance work to company standards
- Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly
- Planned work and determined appropriate tools and equipment
- Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions
- Kept supervisor informed of job progress and material requirements
- Work with little supervision
- Installed and maintained garage doors and garage door openers
Education
AAS Degree - Electronics and Telecommunications
Lee College
01.2012
Electronic and Telecommunications Core Certificate -
Lee College
01.2010
Skills
- Customer Service
- Diagnostic testing
- Hard-Working
- Industry~electronics
- Kept supervisor
- Little supervision
- Managerial Skills
- Microsoft Excel
- Microsoft Office
- Purchase Orders
- Strong communication skills
- System Programming
- Teamwork
- Troubleshooting
- Team oversight
- Project management
- Customer relations
- Service quality assurance
Certification
Clear Driver license
Timeline
Owner/Lead Field Service Technician
Grill Repair Bros
03.2021 - Current
Owner/Lead Field Technician
BBQ Repairs 911
10.2018 - 03.2021
Field Technician
Carts and Parts Inc
08.2017 - 04.2018
Garage Door Technician
Family Christian Doors
11.2013 - 01.2017
AAS Degree - Electronics and Telecommunications
Lee College
Electronic and Telecommunications Core Certificate -
Lee College
Similar Profiles
Kimberly OrtizKimberly Ortiz
Office Administrator at Bros Diesel RepairOffice Administrator at Bros Diesel Repair
Romario BakerRomario Baker
Assistant Manager / Line Cook at Halal Bros GrillAssistant Manager / Line Cook at Halal Bros Grill
Glenford A. RichardsGlenford A. Richards
Assistant Manager/Team Member at Halal Bros GrillAssistant Manager/Team Member at Halal Bros Grill
Mandy BakerMandy Baker
Desktop Support Technician at Experian Credit BureauDesktop Support Technician at Experian Credit Bureau
Lucas BryantLucas Bryant
Apprentice Lineman at Primoris T&D ServicesApprentice Lineman at Primoris T&D Services