JOHN KRUZEL
Round Lake Beach
Summary
Licensed Class A driver that is detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a full-time position.
Overview
14
14
years of professional experience
Work History
Modular Associate
Walmart
11.2009 - Current
- Enhanced store presentation by diligently organizing and setting up merchandise displays.
- Streamlined product shelving processes for improved efficiency and time management.
- Collaborated with team members to complete modular resets within tight deadlines.
- Assisted in inventory management, ensuring accurate counts and timely replenishment of stock.
- Provided exceptional customer service by answering questions and assisting with product selection during overnight hours.
- Reduced safety hazards through proper maintenance of aisles, ensuring a safe shopping environment for customers and staff.
- Supported store initiatives by executing seasonal display changes, resulting in increased sales and visual appeal.
- Adhered to company policies while efficiently completing assigned tasks throughout the night shift.
- Increased productivity by effectively communicating with team members and supervisors regarding task progress and issues encountered.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Support Manager
Walmart
01.2014 - 09.2018
- Enhanced customer satisfaction by effectively resolving support tickets and addressing concerns.
- Streamlined support processes for increased efficiency and improved response times.
- Developed a comprehensive training program, leading to a more knowledgeable and effective support team.
- Implemented performance metrics, resulting in continuous improvement of the support team''s capabilities.
- Managed daily operations to ensure smooth functioning of the support department.
Education
Certificate-CDL-A Class - Truck Driving
160 Driving Academy
Waukegan, IL10.2023
Associate of Applied Science - Automotive Technology
Lincoln College of Technology - Melrose Park
Melrose Park, IL06.2010
High School Diploma -
Glenbrook South High School
Glenview, IL06.2008
Skills
- Customer Transactions
- Moving Merchandise
- Customer Relationship Management
- Product and Service Sales
- Forklift Operation
- Stocking Shelves
- Constructive Feedback
Timeline
Support Manager
Walmart
01.2014 - 09.2018
Modular Associate
Walmart
11.2009 - Current
Certificate-CDL-A Class - Truck Driving
160 Driving Academy
Associate of Applied Science - Automotive Technology
Lincoln College of Technology - Melrose Park
High School Diploma -
Glenbrook South High School