Results-oriented sales leader with proven record in account management and customer service. Highly knowledgeable about data center solutions. Focused on increasing sales revenue by developing new leads and capitalizing on sales opportunities.
Overview
32
32
years of professional experience
Work History
Senior Enterprise Account Executive
Summus Industries
Sugar Land, TX
09.2023 - Current
Established relationships with key decision makers at all levels within assigned accounts.
Identified and capitalized on cross-sell opportunities across the enterprise portfolio of products and services.
Developed and implemented strategic plans to increase customer account base.
Attended industry trade shows and conferences as a representative of the company.
Maintained accurate records of all sales activities using CRM software.
Participated in weekly sales meetings with other account executives and managers.
Enterprise Account Executive
Dell Technologies
Houston, TX
08.2002 - 08.2023
Collaborated with channel partners to identify opportunities and develop ideas to deliver sales results.
Developed and maintained relationships with key decision makers in enterprise accounts.
Analyzed customer data to identify potential opportunities for upselling and cross-selling.
Executed strategic sales campaigns targeting large corporate clients.
Responded promptly to customer inquiries regarding product availability.
Inside Sales Representative
Dell Technologies
Austin, TX
06.1998 - 08.2002
Contacted new and existing customers to discuss product and service solutions.
Worked in conjunction with outside sales representative to maintain and grow product sales.
Consulted with customers to aid selection and purchase of products that met needs.
Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
Delivered superior customer support to improve account retention rate.
Collaborated with team members to determine strategic sales approaches.
IT Manager
Lowenbaum & Company Inc
Austin, TX
01.1996 - 06.1998
Assessed system needs, improved design processes and enabled systems to align more closely with business expectations.
Identified opportunities for cost savings through improved efficiency in IT processes.
Evaluated emerging trends in information technology to recommend upgrades or improvements.
Ensured all components are compatible with existing systems prior to implementation.
Systems Administrator
State of Texas (Office of Court Administration)
Austin, TX
03.1992 - 01.1996
Managed the installation, configuration, maintenance, and troubleshooting of network systems.
Monitored system performance and identified areas for improvement.
Provided technical support to end users on a variety of issues.
Evaluated emerging trends in information technology to recommend upgrades or improvements.
Maintained up-to-date knowledge of relevant technologies and equipment used in the organization.
Education
Business Administration
Austin Community College
Austin, TX
05.1994
Associate of Applied Science - Information Technology
Southwest Institute of Technology
Austin, TX
01.1988
Skills
IT Sales Industry Background
Lead Prospecting
Negotiation and Persuasion
Customer Presentations
Pipeline Development
Key Account Management
Products Knowledge
Strong Presentation Skills
Timeline
Senior Enterprise Account Executive
Summus Industries
09.2023 - Current
Enterprise Account Executive
Dell Technologies
08.2002 - 08.2023
Inside Sales Representative
Dell Technologies
06.1998 - 08.2002
IT Manager
Lowenbaum & Company Inc
01.1996 - 06.1998
Systems Administrator
State of Texas (Office of Court Administration)
03.1992 - 01.1996
Business Administration
Austin Community College
Associate of Applied Science - Information Technology
Southwest Institute of Technology
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