John Kyeremeh
Columbus ,OH
Summary
Talented Operations Supervisor well-versed in multifaceted business and employee management to achieve targeted results. Decisive leader and strategic problem solver with exceptional communication and foresight. Organized and personnel-focused strategic problem-solver with innovative solutions to uncharted problems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Accounts Operations Specialist
Coinbase Inc.
San Francisco, CA
03.2022 - 06.2022
- Assisted various departments with change by communicating new improvement plans and expectations.
- Motivated and trained employees to maximize team productivity.
- Monitored supply chain and managed logistics functions for company.
- Identified company objectives by analyzing feedback, observing consumers and collecting surveys.
- Evaluated performance and policies against metrics.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Operations Manager
Center For Autism And Related Disorders, Inc
Alexandria, VA
12.2019 - 07.2021
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Developed systems to track and log work issues.
- Spearheaded department training to enhance employee performance and boost employee productivity.
Patient Access Ambassador
Nationwide Children's
Columbus , OH
02.2017 - 08.2019
- Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Senior Provider Data Specialist
UnitedHealthcare
Columbus, OH
04.2015 - 08.2017
- Performed systems and data analysis using variety of computer languages and procedures.
- Coordinated troubleshooting support for warehouse personnel.
- Tested software applications and systems to identify enhancement opportunities.
- Selected methods and criteria for warehouse data evaluation procedures.
- Documented data warehouse architecture to guarantee capacity met current and forecasted needs.
- Created plans and communicated deadlines to complete projects on time.
Education
Master of Science - Health Administration
Franklin University
Columbus, OH01.2019
Bachelor of Science - Health Management
Franklin University
Columbus, OH08.2017
Skills
- Resource Planning and Scheduling
- Accounting Operations Processes
- Corrective Actions
- Report Analysis
- Meeting Support
- Office Supplies and Inventory
- Customer Feedback
- Accounts Payable and Accounts Receivable
- Daily Operations Management
- Performance Goals
- Project Proposals
- Annual Evaluations
Certification
CompTIA Security + Certification
Languages
twi
Native or Bilingual
Timeline
Accounts Operations Specialist
Coinbase Inc.
03.2022 - 06.2022
Operations Manager
Center For Autism And Related Disorders, Inc
12.2019 - 07.2021
Patient Access Ambassador
Nationwide Children's
02.2017 - 08.2019
Senior Provider Data Specialist
UnitedHealthcare
04.2015 - 08.2017
Master of Science - Health Administration
Franklin University
Bachelor of Science - Health Management
Franklin University
Similar Profiles
Juvie Claire AlinsoJuvie Claire Alinso
Customer Support Analyst II at Coinbase Inc.Customer Support Analyst II at Coinbase Inc.
Matthew HalesMatthew Hales
Senior Application Security Engineer at CoinbaseSenior Application Security Engineer at Coinbase
SANTOSH MAURYASANTOSH MAURYA
Vendor Manager at Coinbase Ltd.Vendor Manager at Coinbase Ltd.
ROY JONESROY JONES
Volunteer Lead Alumni Group Facilitator at Lifepoint Health, Columbus SpringsVolunteer Lead Alumni Group Facilitator at Lifepoint Health, Columbus Springs
Joshua HuntJoshua Hunt
Musician, Composer, Audio Engineer at Slow Time TravelMusician, Composer, Audio Engineer at Slow Time Travel