JOHN LAVERGNE
Lake Charles,LA
Summary
Dynamic and results-oriented professional with a proven track record at Golden Nugget, excelling in teamwork and collaboration, and advanced troubleshooting. Demonstrated ability to enhance operational efficiency and guest satisfaction through analytical thinking and effective communication. Skilled in safety compliance and problem-solving, consistently achieving and surpassing goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender/Server/Cook
Golden Nugget
02.2022 - Current
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
- Worked effectively in team environments to make the workplace more productive.
- Completed regular bar inventories and daily requisition sheets.
- Understanding all aspects to promote a well-run shift by proper preparation.
- Responsible for keeping an accurate count of all money and comps received for guests, and following cash handling policies.
- Worked effectively in team environments to make the workplace more productive.
- Utilized various software and tools to streamline processes and optimize performance.
- Effectively multitasked within fast-paced environment.
Server/busser/Bartender
Lagunas Mexican Grill
01.2018 - 01.2022
- Trained new employees to perform duties.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Upheld high standards of sanitation in accordance with health department regulations.
- Accurately operating point-of-sale systems to process orders and payments
- Effectively communicating with kitchen staff, management, and customers
- Collaborating with other servers and support staff to maintain smooth operations
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
Education
High School Diploma -
St. Louis Catholic High School
Lake Charles, LA05-2017
Bachelor of Science - Pre-Physical Therapy, Kinesiology
Mcneese State University
Lake Charles, LASkills
- Advanced troubleshooting
- Teamwork and collaboration
- Problem-solving
- Safety compliance
- Attention to detail
- Heavy lifting
- Analytical thinking
- Effective communication
Languages
English
Native/ Bilingual
Spanish
Limited
Affiliations
- Personal Training Certification, National Academy of Sports Medicine
Certification
- Personal Training Certification, National Academy of Sports Medicine
Timeline
Bartender/Server/Cook
Golden Nugget
02.2022 - Current
Server/busser/Bartender
Lagunas Mexican Grill
01.2018 - 01.2022
High School Diploma -
St. Louis Catholic High School
Bachelor of Science - Pre-Physical Therapy, Kinesiology
Mcneese State University
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