John Le
Chicago,IL
Summary
Results driven individual with a background in hospitality. Skilled in inventory management and team collaboration, committed to delivering exceptional service and ensuring guest satisfaction.
Overview
7
7
years of professional experience
Work History
Server and Bartender
KPOT
Chicago Ridge, IL
11.2023 - Current
- Provided exceptional customer service, ensuring guest satisfaction and fostering a welcoming atmosphere.
- Efficiently managed multiple tables, prioritizing orders to enhance service flow during peak hours.
- Trained new servers on menu items, service protocols, and customer engagement techniques to maintain high standards.
- Assisted in inventory management by monitoring stock levels and notifying management of shortages or discrepancies.
- Cultivated warm relationships with regular customers.
Receptionist And Nail Tech
Pro Nail Spa
Little Village Chicago IL
06.2019 - 10.2022
- Managed front desk operations, ensuring seamless customer check-in and appointment scheduling.
- Coordinated communication between clients and technicians to enhance service efficiency.
- Developed and maintained inventory tracking for nail care products and supplies.
- Trained new staff on operational procedures and customer service standards.
Education
Associate of Science - Computer Science
Moraine Valley Community College
Palos Hills, IL05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Team collaboration
- Attentive communicator
Timeline
Server and Bartender
KPOT
11.2023 - Current
Receptionist And Nail Tech
Pro Nail Spa
06.2019 - 10.2022
Associate of Science - Computer Science
Moraine Valley Community College