John Leguin
800 Venue Way Apt 8213,GA
Summary
Insightful Project Manager dedicated to identifying and cultivating team members' skills and talents. Polished in implementing continuous enhancements and building and maintaining accurate project budgets. Focused and driven team player practiced in leading multiple simultaneous projects leveraging proven project management tools.
Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Dedicated to fostering strong effective team relationships.
Hands-on Project Manager recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Commended for unexcelled record of completing critical projects on schedule and within budget.
Overview
16
16
years of professional experience
Work History
Server
Pampas Steakhouse
Johns Creek, GA
09.2021 - Current
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Sales Associate
Leaf Home
Akron, OH
09.2023 - 06.2024
- Sold gutter protection, by explaining unique features and educating customers on proper application or usage. Sold the benefit of adding the protection, and the value add to the home and the added safety.
Sales Representative
Cost Plus Processing
Alpharetta, GA
01.2016 - 08.2023
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Developed, implemented and monitored programs to maximize customer satisfaction.
- Delivered solution-based strategies to customers to solve pending issues on accounts.
- Administered systems and programs to reduce loss and maintain inventory control.
- Upheld privacy and security requirements for customer information.
- Consulted with customers to resolve service and billing issues.
- Provided exemplary level of service to customers to extend relationships for future business opportunities.
ISO Manager
Caswell Group
Alpharetta, GA
01.2009 - 01.2016
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Identified and analyzed business strategies to increase company longevity.
- Managed quality control and maintained high level of customer satisfaction.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Brought in substantial word-of-mouth business based on quality of work and customer service skills.
- Met frequently with clients to gain understanding of goals and service needs.
Education
Some College (No Degree) - Business
SUNY College of Agriculture & Technology At Morrisville
Morrisville, NYSome College (No Degree) - Special Education
Genesee Community College
Batavia, NYSkills
- Logistics Management
- Project Management
- Risk Management
- Technical Support
- Cost Control
- Purchasing and procurement
- Closing tactics and contract negotiations
- Cost reduction and containment
- Quality assurance and control
- Account Management
- Customer Engagement
- Prospecting
- Relationship Building
- Sales management
- Door-to-door sales
- Up-selling
Affiliations
- Play Tennis
- Coach Travel Softball
Timeline
Sales Associate
Leaf Home
09.2023 - 06.2024
Server
Pampas Steakhouse
09.2021 - Current
Sales Representative
Cost Plus Processing
01.2016 - 08.2023
ISO Manager
Caswell Group
01.2009 - 01.2016
Some College (No Degree) - Business
SUNY College of Agriculture & Technology At Morrisville
Some College (No Degree) - Special Education
Genesee Community College
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