Delivered exceptional customer service during catering events.
Supported food and beverage service for large gatherings, enhancing guest experience.
Coordinated multiple tasks simultaneously to maintain accuracy and quality standards.
Maintained cleanliness and organization of event spaces before, during, and after events.
Loaded supplies and food into delivery vans and unloaded at events.
Adhered to health and safety standards during food handling.
Supported event coordinators in executing catering plans efficiently.
Executed post-event clean-up, ensuring all dishes and utensils were thoroughly washed and sanitized.
Set up and tore down all catering services in banquet halls and at customer locations.
Media Assistant
COME TO BELIEVE
New York, New York
03.2021 - Current
Coordinated social media campaigns to increase organizational visibility and engagement among community members.
Assisted in creating engaging multimedia content for community outreach programs.
Assisted in creating press releases, newsletters, and marketing materials to effectively communicate organizational initiatives.
Managed event logistics, scheduling and resource allocation for workshops to ensure smooth execution.
Collaborated with volunteers to execute promotional strategies for fundraising initiatives.
Supported team members by organizing project materials and maintaining communication flow.
Organized and maintained media library, ensuring accuracy of files and data.
Bar Team Member
Lollapalooza
Chicago, IL
08.2023 - 08.2026
Served drinks to festival attendees during peak periods, enhancing overall event experience.
Engaged with customers to provide tailored product recommendations and effectively address inquiries.
Resolved customer complaints quickly and professionally.
Collaborated with team members to streamline service processes, improving customer satisfaction.
Maintained cleanliness and organization of the bar area throughout events.
Checked IDs for patrons to ensure they met legal drinking age requirements.
Organized inventory in storage areas as well as behind the bar counter.
Performed opening and closing duties such as counting money in register drawer and restocking bottles before shift ends.
Associate
AMC Theatres
Chicago, Illinois
10.2023 - 05.2025
Guest Service: Welcomed guests, answered questions, assisted with ticket purchases, and resolved issues to enhance guest satisfaction.
Ushering/Ticket Taking: Checking tickets, directing guests to auditoriums, ensuring the safety of the theater, enforcing the movie rating system, and monitoring for audio/visual quality or potential piracy.
Concessions/Food & Beverage: Preparing and serving food items (popcorn, snacks, beverages), operating POS terminals, upselling products, and maintaining cleanliness in the concession area.
Cleanliness/Maintenance: Maintained cleanliness of auditoriums, lobbies, restrooms, and concession areas to uphold facility standards.
Operational Support: Assisting with opening and closing procedures, restocking supplies, and supporting fellow team members