Kennedy Young
Yulee,FL
Summary
Friendly and dependable recent high school graduate with three years of customer service and a strong interest in optometry. Inspired by a family members myopia diagnosis, I developed a curiosity about vision care and patient support. experienced in childcare and community service through nanny work and church mission trips, bringing patience, compassion, and strong interpersonal skills to an entry-level role in an optometry clinic.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Server
Buffalo Wild Wings
Jacksonville, FL
08.2025 - 02.2026
- Delivered exceptional customer service in high-pressure dining settings.
- Greeted customers, addressed inquiries, and recommended specials, contributing to increased sales.
- Took orders accurately and promptly, enhancing overall efficiency.
- Demonstrated enthusiasm and in-depth knowledge of menu items, enhancing customer experience.
- Collaborated with restaurant staff to streamline workflows and enhance service delivery.
- Resolved customer inquiries and issues swiftly and courteously.
- Assisted in training new servers on service protocols and menu details.
Customer Service
McDonald's
Callahan, FL
06.2023 - 03.2024
- Greeted customers and took accurate orders via POS, processed cash/credit payments, and handled drive-thru orders to enhance customer satisfaction.
- Prepared menu items swiftly in high-volume kitchen, ensuring adherence to McDonald's quality and food safety standards to meet customer expectations.
- Maintained clean, safe, and hygienic work environment by diligently following cleaning schedules and safety protocols to promote health and safety.
Education
High school diploma -
Yulee High School
Yulee, FL05-2025
Skills
- Table service techniques
- Food safety practices
- Food service safety
- Customer service
- Cash handling and register operation
- Time management
- Active listening
- Critical thinking and problem solving
- Team leadership
- Computer proficiency
- Filing and organization
- Problem solving
Certification
Food Safety Certification
Affiliations
Volunteer, Children ministry Journey Church- 4 years
Languages
English
Professional
Timeline
Server
Buffalo Wild Wings
08.2025 - 02.2026
Customer Service
McDonald's
06.2023 - 03.2024
High school diploma -
Yulee High School