Payton Bilbrey
Lake Orion,MI
Summary
Dedicated employee eager learn and grow in the medical field. I have excellent customer service skills and ability to multitask and learn quickly. I have been recognized for being an excellent team player and always reliable.
Overview
5
5
years of professional experience
Work History
Server
Leos Coney Island
01.2026 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted with menu recommendations and answered guest inquiries promptly.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Maintained cleanliness of dining area, ensuring compliance with health standards.
- Adapted quickly to changing priorities during peak service hours.
- Processed payments efficiently, handling cash and card transactions accurately.
- Supported team members by training new staff on service protocols and menu items.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Party Host
Urban Air Adventure Park
06.2021 - Current
- Coordinated birthday party activities, ensuring seamless execution of events.
- Managed guest interactions, fostering a welcoming and engaging atmosphere.
- Streamlined party setups, enhancing efficiency in event preparation processes.
- Trained team members on customer service best practices, improving overall guest satisfaction.
- Collaborated with staff to develop creative themes and activities tailored to guests' preferences.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Resolved conflict to maintain fun, positive and safe event environments.
Daycare Worker
Alyssas Daycare
06.2025 - 06.2026
- Developed age-appropriate educational programs to enhance children's development.
- Developed age-appropriate educational programs to enhance children's development.
- Communicated effectively with parents regarding children's progress and needs.
- Mentored new staff on best practices for child engagement and safety protocols.
- Organized and maintained learning materials and play areas for optimal use.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
High School Diploma -
Lake Orion High School
Lake Orion, MI05-2025
Associate of Applied Science - Ultrasound
Oakland Community College
Auburn Hills, MI05-2032
Skills
- Dining customer service
- Guest engagement
- Order management
- Point of sale operation
- Cash handling
- Tableside etiquette
- Guest seating
- Food safety practices
- Ordering procedures
- Table service techniques
- Supply restocking
- Team collaboration
- Server training
- Greeting guests
- Warm and friendly
- Strong work ethic
- Dependability
- Reliability
Timeline
Server
Leos Coney Island
01.2026 - Current
Daycare Worker
Alyssas Daycare
06.2025 - 06.2026
Party Host
Urban Air Adventure Park
06.2021 - Current
Associate of Applied Science - Ultrasound
Oakland Community College
High School Diploma -
Lake Orion High School