JOHN LONG
Mesa,AZ
Summary
Dynamic logistics professional with proven expertise at Amazon AZA7 in process improvement and team leadership. Successfully automated data tracking systems, enhancing efficiency and accuracy. Skilled in data analysis and employee training, I excel in driving operational excellence and fostering collaboration within high-performing teams.
Overview
3
3
years of professional experience
Work History
Logistics Coordinator III
Amazon AZA7
12.2023 - Current
- Leading the team as a process lead as well as onboarding and training new associates to the VRU (vehicle reliability & upgrades) team
- Creating charts and trackers to help the team and the Area Manager with their reporting
- I have adapted current macros and formulas to continually improve the tracker creation and e-mail automation to allow the team to function more efficiently as well as helping to automate more of the VRU process to eliminate unnecessary manual input of data
Operations Lead L3
Amazon AZA7
10.2022 - 12.2023
- Made calls to dealerships and DSPs to schedule recall appointments as well as created excel trackers to track when appointment and follow up emails for scheduled dates needed sent as well as tracking completions
F C Associate L1
Amazon AZA7
03.2022 - 10.2022
- Performed PLS and AV duties including but not limited to verifying package delivery location and reaching out to customers and stations through phone calls and e-mails
Education
Some College (No Degree) - Business Administration and Management
Central Arizona College
Coolidge, AZSome College (No Degree) - Early Childhood Care and Education
Arizona State University
Tempe, AZSkills
- Data analysis
- Process improvement
- Inventory management
- Supply chain coordination
- Project management
- Microsoft Excel
- Team leadership
- Employee training
- Time management
- Problem solving
- Verbal and written communication
- Motivational leadership
- Project assignments
- Decision-making
- Coaching and mentoring
- Communication skills
Languages
Spanish
Professional
French
Limited
Accomplishments
- Process Lead
- Improved Automation for Communication and Reporting
- Responsible for Overseeing 12 Associates
Timeline
Logistics Coordinator III
Amazon AZA7
12.2023 - Current
Operations Lead L3
Amazon AZA7
10.2022 - 12.2023
F C Associate L1
Amazon AZA7
03.2022 - 10.2022
Some College (No Degree) - Business Administration and Management
Central Arizona College
Some College (No Degree) - Early Childhood Care and Education
Arizona State University