Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

JOHN LONG

Mesa,AZ

Summary

Dynamic logistics professional with proven expertise at Amazon AZA7 in process improvement and team leadership. Successfully automated data tracking systems, enhancing efficiency and accuracy. Skilled in data analysis and employee training, I excel in driving operational excellence and fostering collaboration within high-performing teams.

Overview

3
3
years of professional experience

Work History

Logistics Coordinator III

Amazon AZA7
12.2023 - Current
  • Leading the team as a process lead as well as onboarding and training new associates to the VRU (vehicle reliability & upgrades) team
  • Creating charts and trackers to help the team and the Area Manager with their reporting
  • I have adapted current macros and formulas to continually improve the tracker creation and e-mail automation to allow the team to function more efficiently as well as helping to automate more of the VRU process to eliminate unnecessary manual input of data

Operations Lead L3

Amazon AZA7
10.2022 - 12.2023
  • Made calls to dealerships and DSPs to schedule recall appointments as well as created excel trackers to track when appointment and follow up emails for scheduled dates needed sent as well as tracking completions

F C Associate L1

Amazon AZA7
03.2022 - 10.2022
  • Performed PLS and AV duties including but not limited to verifying package delivery location and reaching out to customers and stations through phone calls and e-mails

Education

Some College (No Degree) - Business Administration and Management

Central Arizona College
Coolidge, AZ

Some College (No Degree) - Early Childhood Care and Education

Arizona State University
Tempe, AZ

Skills

  • Data analysis
  • Process improvement
  • Inventory management
  • Supply chain coordination
  • Project management
  • Microsoft Excel
  • Team leadership
  • Employee training
  • Time management
  • Problem solving
  • Verbal and written communication
  • Motivational leadership
  • Project assignments
  • Decision-making
  • Coaching and mentoring
  • Communication skills

Languages

Spanish
Professional
French
Limited

Accomplishments

  • Process Lead
  • Improved Automation for Communication and Reporting
  • Responsible for Overseeing 12 Associates

Timeline

Logistics Coordinator III

Amazon AZA7
12.2023 - Current

Operations Lead L3

Amazon AZA7
10.2022 - 12.2023

F C Associate L1

Amazon AZA7
03.2022 - 10.2022

Some College (No Degree) - Business Administration and Management

Central Arizona College

Some College (No Degree) - Early Childhood Care and Education

Arizona State University
JOHN LONG