Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Miriam Perez

San Tan Valley,AZ

Summary

Dedicated and responsible professional with a diverse skill set and a strong customer focus. Proven ability to communicate effectively and multitask in fast-paced environments, ensuring high levels of service and support. Committed to delivering exceptional results and exceeding expectations.

Overview

6
6
years of professional experience

Work History

Logistics Coordinator III

Amazon
Tempe, AZ
11.2023 - Current
  • Coordinated day-to-day transportation operations by analyzing data from numerous databases.
  • Worked within time constraints to get driver and carriers what was needed.
  • Called drivers and carriers to assist with any issues, ranging from mechanical issues to scheduling issues.
  • Meeting metrics while also working on different projects.
  • Facilitated the onboarding process by teaching essential skills to incoming team members
  • Collaborated with product managers to optimize and streamline processes.

Logistics representative I

Global Tranz
Phoenix, AZ
04.2022 - 06.2023
  • Created orders through web-based systems, phone, and email
  • Coordinate and schedule pick-up and/or delivery appointments
  • Communicated with carriers to track & trace shipments across different modes of transit to reduce shipment delays
  • Prepared detailed reports on key logistics metrics for upper management review.

Intake Coordinator

Med life Medical Supply
Tarzana, CA
07.2021 - 08.2021
  • Verified insurance coverage and benefits for new patients, ensuring accurate billing information
  • Enter admissions information into the digital system and complete all insurance required paperwork up until delivery point
  • Monitored and updated patient intake information in electronic medical records systems
  • Managed high call volume while maintaining exceptional customer service skills
  • Worked closely with insurance companies to obtain prior authorizations for services rendered
  • Resolved escalated customer complaints and answered questions regarding policies and procedures.

Human Resources

Global Vision Security
Tujunga, CA
06.2018 - 07.2021
  • Handled sizeable bank deposits to ensure a steady flow of funds for daily operations.
  • Enhanced human resources performance through a focus on continuous evaluation and development.
  • Scheduling
  • Project management.
  • Maintained up-to-date employee and payroll files.
  • Worked to recruit, hire, and retain top-quality talent in alignment with business needs.

Education

AA, Bachelors -

Randall University
06.2021

High school diploma -

Crescenta Valley High School
06.2017

Skills

  • Project Management
  • Data Entry
  • Data Analysis
  • HR Management
  • Shipment Tracking
  • Supply Chain Operations
  • Adaptability
  • Coaching and Mentoring

Awards

  • RGM 30 ROC: 30 TPH
  • Defect Slayer: 0 defects out of 500 transactions
  • RGM Single Site: Assisted in single site transactions

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Logistics Coordinator III

Amazon
11.2023 - Current

Logistics representative I

Global Tranz
04.2022 - 06.2023

Intake Coordinator

Med life Medical Supply
07.2021 - 08.2021

Human Resources

Global Vision Security
06.2018 - 07.2021

AA, Bachelors -

Randall University

High school diploma -

Crescenta Valley High School

Similar Profiles

CREATE PROFILE
Miriam Perez