John Luck
Indianapolis,IN
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
28
28
years of professional experience
Work History
Sales Manager
Genesis
Noblesville, IN
02.2024 - Current
- Manage daily operations of sales department, including supervision of staff members.
- Create and present monthly reports to management on sales performance.
- Collaborate with marketing team to create promotional materials for target customers.
- Implement process changes to streamline sales department workflow.
- Establish relationships with key clients, while maintaining existing customer base.
- Maintain accurate records of all transactions between customers and company representatives.
- Coordinate Daily Field Reports (DFRs) and distribute to clients.
- Coach, develop and motivate team to achieve revenue goals.
- Establish ambitious goals for employees to promote achievement and surpass business targets.
- Resolve customer complaints regarding sales and service.
Finance Manager/Sales Manager
BILL ESTES AUTOMOTIVE
Indianapolis, IN
03.2015 - 09.2023
- Work directly with the sales team and customers to assist in the financial buying process of the car buying experience
- Build rapport with customers to build a base of referrals to establish customer network
- Consult and sell finance & insurance warranties to customers
- Produce and submit accurate paperwork for title work and to secure funding from finance sources in a timely manner
- Achieve monthly objectives
- Responsible for meeting deadlines for turning in customer paperwork to lenders and accounting
- Responsible for securing and handle customer money during vehicle transaction; turn money into accounting
- Adhere to all local and national regulations and advise the sales team on new and recently change state laws associated with purchasing a vehicle.
Sales
Butler Toyota - Sales Department
Indianapolis, IN
03.1996 - 03.1999
- Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them
- Informed customers about current promotions and sales, encouraging them to take advantage
- Made cold calls to all prospective clients in order to inform them of new products they may be interested in, deals and specific product details.
Sales
Bill Estes Chevrolet
Indianapolis, IN
03.1999
- Informed customers about current promotions and sales, encouraging them to take advantage
- Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them
- Made cold calls to all prospective clients in order to inform them of new products they may be interested in, deals and specific product details.
Education
Turf science -
Purdue University
Skills
- Enthusiastic
- Energetic
- Sales
- Negotiation
- Leadership
- People
- Organizational
- Planning
- Motivate
- Multi-task
- Budget planning
- Decision-making
Timeline
Sales Manager
Genesis
02.2024 - Current
Finance Manager/Sales Manager
BILL ESTES AUTOMOTIVE
03.2015 - 09.2023
Sales
Bill Estes Chevrolet
03.1999
Sales
Butler Toyota - Sales Department
03.1996 - 03.1999
Turf science -
Purdue University
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