John Martin
Zellwood
Summary
Dynamic security professional with extensive experience at Drug Mart, excelling in emergency response and incident reporting. Proven ability to enhance safety through effective CCTV surveillance and theft prevention training. Strong relationship-building skills foster collaboration, ensuring a secure environment while maintaining operational efficiency. Detail-oriented and adept at managing security documentation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Drug Mart
07.2023 - 08.2025
- Responded to off site alarm calls and requests for investigation from corporate command center during off shifts of store operations.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Developed reports with video data and evidence for local law enforcement review.
- Maintained security reports for 98 locations for management review.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
Assistance Store Manager
7-eleven Stores
11.2019 - 06.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
High School Diploma -
John Adams High School
Cleveland, OH06-1983
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- Emergency response
- Relationship building and management
- Document management
- Threat management
- Security equipment operation
- Theft prevention training
- Emergency management
- Investigation documentation
Certification
- Security Officer Training thru Tactical Hawkeye Security Institution- completed 8/27/2025
- Class D Security Officer License - approved 8/28/2025 by Florida Department of Agriculture and Consumer Services Div of Licensing
Timeline
Security Officer
Drug Mart
07.2023 - 08.2025
Assistance Store Manager
7-eleven Stores
11.2019 - 06.2023
High School Diploma -
John Adams High School
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