John Mascarelli
Wesley Chapel,FL
Summary
Experienced professional with 20 years in retail operations, sales, customer service, team leadership, and profit-producing strategies. Seeking a position in a company where I can effectively utilize my expertise. Committed to achieving performance and productivity goals set by the organization, aiming to drive business success through leveraging my skills.
Overview
24
24
years of professional experience
Work History
Sales Operations Director
Utz Quality Foods, LLC
04.2024 - Current
- Supervise local management teams in 2 states AR, LA and parts of 3 other states MO, MS and TN
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Reviewed operational reports on regular basis to make effective decisions.
- Analyzed performance metrics and identified key areas for improvement, leading to optimized processes across the organization.
- Mentored staff members, providing guidance and support that led to enhanced professional development and increased job satisfaction.
Zone Manager
Utz Quality Foods, LLC
05.2022 - 03.2024
- Led, supervised and provided strategic direction for workforce of 43 routes, 7 employees and 3 buildings in the Tampa market
- Led successful product launches within the zone, coordinating with internal teams to ensure timely delivery of products into the market.
- Managed a high-performing sales team, providing coaching and mentorship to ensure consistent achievement of targets.
- Analyzed and improved performance across zone using sales metrics and performance reports.
- Spearheaded initiatives aimed at improving overall customer satisfaction levels within the zone by addressing pain points and implementing solutions.
- Exceeded quarterly sales targets consistently by executing targeted campaigns that resonated with customers in the zone.
Independent Owner/Operator
JET Snacks LLC
09.2020 - 05.2022
- Distributor of Utz Brands to new and upcoming territory.
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Maintained strong relationships with retail partners, ensuring optimal product placement and visibility.
Independent Owner/Operator
JET Enterprises
04.2013 - 02.2020
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Maintained strong relationships with retail partners, ensuring optimal product placement and visibility.
- Independently Owned and Operated Utz Brands, Pepperidge Farm and Bimbo Bakeries routes.
Store Manager
Walgreens Pharmacy
08.2000 - 09.2014
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Supervised a team of thirty-five team members including training, development, and promotions to store management roles within the company
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
Pharmacy
Rutgers University
Newark, NJSkills
- Operational excellence
- Staff management
- Standard operating procedures
- Staff training and development
- Leadership training
- Process improvement
- Business management
- Strategic planning
- Performance improvements
- Operations management
Timeline
Sales Operations Director
Utz Quality Foods, LLC
04.2024 - Current
Zone Manager
Utz Quality Foods, LLC
05.2022 - 03.2024
Independent Owner/Operator
JET Snacks LLC
09.2020 - 05.2022
Independent Owner/Operator
JET Enterprises
04.2013 - 02.2020
Store Manager
Walgreens Pharmacy
08.2000 - 09.2014
Pharmacy
Rutgers University
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