John McArdle
NEW BLOOMFIELD,Missouri
Summary
Focused Parts Manager well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 7 years of progressive experience in field.
Overview
34
34
years of professional experience
Work History
Parts Manager
U S Rents It
Jefferson City, MO
08.2021 - Current
- Analyzed sales data to identify trends, optimizing inventory levels accordingly and minimizing stockouts or overstock situations.
- Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Ordered parts for customers, repair shops, and service departments for use in Stihl equipment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained up-to-date knowledge on industry trends and advancements in technology to continuously improve operations within the department.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Ensured compliance with all relevant safety regulations within the parts department by conducting regular inspections and maintaining proper documentation.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
Parts Supply Teck
U S Army
08.1990 - 03.2005
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained extensive understanding of common problems and methods for repair.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Issued parts to technicians to complete customers' repairs.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Stocked and managed stock of parts.
Education
High School Diploma -
Fort Zumwalt North High
O'Fallon, MO06.1990
Skills
- Purchasing oversight
- Public Speaking
- POS systems operations
- Purchasing strategies
- Safety Compliance
- Vendor Relations
- Emergency Response
- Customer Service
- Supply Requisition
- Energetic and Positive
- Ordering parts
- Inventory Management
Timeline
Parts Manager
U S Rents It
08.2021 - Current
Parts Supply Teck
U S Army
08.1990 - 03.2005
High School Diploma -
Fort Zumwalt North High