John McCaul
Hopatcong,NJ
Summary
Organized and dependable candidate experienced in managing multiple priorities with a positive attitude. Demonstrates willingness to take on additional responsibilities to meet team objectives. Seeks a challenging full-time position that utilizes interpersonal skills, excellent time management, and problem-solving abilities. Goal-oriented individual experienced in providing exceptional customer service by greeting and assisting high-volume customers while recommending merchandise based on individual needs. Proficient in creating visually appealing displays to drive sales, conducting cash register transactions, and maintaining accurate records.
Overview
7
7
years of professional experience
Work History
Deli Clerk
BJ's Wholesale
Roxbury, NJ
06.2024 - Current
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Adhered to health and safety standards while preparing food.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
Sales Clerk
Liquor Factory
Landing, NJ
03.2020 - 04.2024
- Kept front check out area clean and organized for efficient service.
- Processed payments and returns with accuracy and efficiency.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Opened and closed store by balancing cash registers and receipts.
- Trained and mentored new sales representatives.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Collaborated with cross-functional teams to identify and address customer needs.
Sales Associate
Lowes Home Improvment
Mount Olive, NJ
10.2022 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
Loader
Lowes Home Improvment
Mount Olive, NJ
02.2018 - 02.2021
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Followed all safety and security protocols to minimize risk of injury.
- Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
- Maintained clean, orderly work environment free of hazards.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Helped train new employees in safe practices and warehouse procedures.
- Strapped items down over protective padding to secure throughout transportation.
Education
Associate Of General Studies - Liberal Arts And General Studies
Hopatcong High School
Hopatcong, NJ06.2016
Skills
- Money Handling
- Excellent People Skills
- Customer Service
- Social Perceptiveness
- Sales Training
- Cash Register Operation
- Cash Handling Accuracy
- Verbal Communication
- Multitasking Strengths
- Complex Problem-Solving
- Listening Skills
- Merchandise Display
- Team Cooperation
- Delivery Arrangements
- Speaking
- Inventory checks
- Food Safety Standards
- Ordering Procedures
Timeline
Deli Clerk
BJ's Wholesale
06.2024 - Current
Sales Associate
Lowes Home Improvment
10.2022 - 10.2023
Sales Clerk
Liquor Factory
03.2020 - 04.2024
Loader
Lowes Home Improvment
02.2018 - 02.2021
Associate Of General Studies - Liberal Arts And General Studies
Hopatcong High School