John McCluskey
Austin,Texas
Summary
Talented typographer and artist with a passion for creating visually stunning designs and a keen eye for detail. Equipped with a diverse background involving two years of experience in the micro-mobility field and five years of expertise in the fast-paced service industry. In the micro-mobility field, I have mastered my skills in producing top-tier quality of different assets, identifying inefficiencies in operation procedures, working with a multitude of electrical components that power e-bikes, and keeping an excellent record of completing repairs, and refurbishments quickly while keeping estimated company costs in-mind. Drawing upon my extensive food industry experience, I possess a great understanding of customer preferences, and the importance of maintaining high-quality standards.
Overview
5
5
years of professional experience
Work History
BOH Lead
Bureau De Poste
09.2024 - Current
Manager/Keyholder
Umami Sushi
10.2023 - 08.2024
• Trained, supervised, and lead a team of kitchen staff, resulting in a improvement in productivity.
• Developed special menus of beautiful and appealing options that increased customer orders.
• Completed store opening and store closing tasks.
• Ensured that waste was being accounted for daily.
Operations Lead
Helbiz
06.2021 - 10.2023
• Effectively leading a warehouse team in the continuous processing of over 1,000 assets throughout the Austin metropolitan area being deployed, field serviced, recovered, and inducted into maintenance cycles.
• Monitoring QA/QC parameters, ensuring compliance with company standards and verifying completion of supporting documentation.
• Overseeing inventory control system and the processing of inbound and outbound shipments.
• Identifying process inefficiencies and proposing plans for process improvement.
Shift Lead
Arlo's
05.2020 - 06.2021
• Completed store opening and closing procedures and balanced tills
• Trained new employees and delegated daily tasks and responsibilities
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
• Trained and mentored new employees to maximize team performance
Education
High School -
Anderson High School
06.2018
Fine Arts Degree -
Monterey Peninsula College
01.2018
Skills
- Communication
- Adaptability
- Collaboration
- Communications
- Computer Literacy
- Customer Service
- Data Entry
- Inventory Control
- Inventory Control Systems
- Literacy
- Mac OS
- Management
- Microsoft Windows
- Operations
- Process Improvements
- Project Management
- Python (Programming Language)
- Storage Area Network (SAN)
- Time Management
- Typography
Extra-Curricular Activities
Programming Typography Photography Cycling
Hobbies and Interests
In my free time you can find me developing my skills and strengths in web-development, typography, photography, cycling. I've focused my attention on typography for the last 10+ years, drawing is something I've always loved and figured out that letters/lettering and the understanding of them is my strong suit. I've completed multiple projects for people and a couple of different businesses in the past.
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
BOH Lead
Bureau De Poste
09.2024 - Current
Manager/Keyholder
Umami Sushi
10.2023 - 08.2024
Operations Lead
Helbiz
06.2021 - 10.2023
Shift Lead
Arlo's
05.2020 - 06.2021
Fine Arts Degree -
Monterey Peninsula College
High School -
Anderson High School
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