Motivated and detail-oriented professional with a strong background in team leadership, customer service, and organizational management. Adept at fostering positive work environments, mentoring team members, and ensuring operational efficiency. Passionate about creating meaningful customer experiences and contributing to a collaborative and dynamic workplace. Enthusiastic about combining my love for books and learning with excellent interpersonal skills to deliver exceptional service.
Chick-Fil-A, Snellville, GA, BOH Shift Lead, 2024, Present, Led back-of-house operations at Chick-fil-A managing a team to ensure efficient food preparation, safety protocols, and inventory control, Delegated tasks and kept team members on task, Developed problem-solving methods to work through rush hours and unexpected challenges