John McCready Jr
Lakeland
Summary
Achieved team cohesion through effective leadership and communication strategies.,Influenced diverse stakeholders to embrace change and drive project success.,Delivered exceptional customer experiences through a strong focus on service excellence.
Overview
16
16
years of professional experience
Work History
Correctional Officer
Florida Department Of Corrections
Bowling Green, FL
01.2025 - 03.2026
- Supervised inmate activities to maintain safety and order within the facility.
- Conducted regular inspections of facilities to identify security vulnerabilities and ensure compliance with regulations.
- Collaborated with law enforcement and emergency services during critical incidents to enhance response effectiveness.
- Implemented behavior management strategies to promote rehabilitation and reduce recidivism among inmates.
- Developed and maintained thorough documentation of inmate behavior, incidents, and disciplinary actions for review processes.
- Conducted searches of inmates and facilities to prevent contraband introduction, ensuring a secure environment.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
General Manager
PrimeFlight Aviation Services
08.2020 - 12.2024
- Held employees accountable for adhering to established operational guidelines, brand standards, customer service expectations, and company policies.
- Developed and prepared the 2021, 2022, and 2023 budgets for my station, encompassing general labor percentage, monthly revenue projections, and planned overtime percentage for wheelchair contracts.
- Created work schedules that aligned with the flight schedules of six different airlines while maintaining budgeted general labor expenses. Assisted employees in advancing their careers within the station and company.
Supervisor
United Ground Express
12.2018 - 06.2020
- Assigned tasks to team members based on individual strengths and promoted teamwork-driven environment to meet goals.
- Created culture of continuous improvement, inspiring employees to take action to solve problems.
- Developed department leadership among team members by coaching and providing challenging assignments.
- Hired, appraised, trained, and disciplined members of my team and provided constructive feedback for improvement of performance.
- Implemented mentoring programs to bring new staff up to speed quickly.
- Communicated policy updates to my team, answered questions and enforced compliance.
- Managed employee performance through disciplining, coaching, and counseling.
- Held team building activities to build team morale
- Cleaned 3 to 4 RONs a night, drained and refilled lavatories, and refilled potable water.
- Towed aircrafts from gate to tarmac staged area.
Lead
United Ground Express
10.2017 - 12.2018
- Assigned tasks to team members based on individual strengths and proved teamwork-driven environment to meet goals.
- Trained all new hires in accordance with the company’s policies and SOP’s.
- Was in charge of load plans for flights and made sure all baggage were loaded in correct bins.
- Organized training schedules, rosters and send completed rosters to corporate to make sure station was in compliance.
- Held team meetings to make sure team members knew what gates and flights they were working.
- Held team building activities to build team morale
- Cleaned 3 to 4 RONs a night, drained and refilled lavatories, and refilled potable water.
- Towed aircrafts from gate to tarmac staged area.
Supervisor
Airport Terminal Services
10.2016 - 06.2017
- Managed employee performance through disciplining, coaching, and counseling.
- Established clear objectives and set effective policies to achieve each target with minimal waste.
- Coordinated work handoffs and schedules with other shift supervisors.
- Communicated policy updates to the team, answered questions and enforced compliance.
- Planned and published schedule to work with different flight schedules.
Sergeant
U.S Army
11.2009 - 05.2013
- In charge of vehicle inspections and daily logs.
- Maintained soldier’s accountability and expectations within my squad.
- Conducted monthly counseling sessions to discuss performance.
- Helped soldiers study for quarterly promotion boards.
Education
Associate of Arts - Criminal Justice
Pikes Peak Community College
Skills
Oversaw employee training and development initiatives
Managed time efficiently to maximize productivity
Directed operational oversight to enhance efficiency
Led strategic planning sessions to align goals
Coordinated staff hiring processes to attract top talent
Cultivated team building and leadership capabilities within teams
Timeline
Correctional Officer
Florida Department Of Corrections
01.2025 - 03.2026
General Manager
PrimeFlight Aviation Services
08.2020 - 12.2024
Supervisor
United Ground Express
12.2018 - 06.2020
Lead
United Ground Express
10.2017 - 12.2018
Supervisor
Airport Terminal Services
10.2016 - 06.2017
Sergeant
U.S Army
11.2009 - 05.2013
Associate of Arts - Criminal Justice
Pikes Peak Community College