John McFarland
Midland,MI
Summary
Talented Team Leader experienced and dedicated to enhancing employee productivity, customer satisfaction, and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
12
12
years of professional experience
Work History
Prep/Line Cook
Molasses Smokehouse and Bar
07.2024 - Current
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Communicated closely with servers to fully understand special orders for customers.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Managed time effectively to ensure timely meal preparation, even during peak hours.
- Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
Team Leader
Panera Bread
03.2021 - 10.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
- Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Line Cook
Olive Garden
10.2016 - 11.2020
- Prepared a wide variety of culinary dishes during fast paced restaurant volume, while simultaneously using the correct tools in the correct fashion to prepare, cut, season, and plate very hot menu items
- Kept a very strong attention to detail whether performing accurate recipes, or also in sanitation, making sure every area was properly cleaned, and no cross contamination could occur
- Made sure to maintain proper use of golvewear and station sanitation to avoid allergic reactions by guests and maintain a safe work environment
- Led the team through stress inducing rushes by maintaining leadership and assisting where other team members fell behind
- Stocked the kitchen line and set up all stations during opening shifts to insure everything was ready to go when later staff would arrive
- Dismantled all stations and wrapped and stored product correctly at end of day shifts to insure the opening employees would be ready to go the next day
- Completed every duty that needed to be performed before requesting to end a shift
- Operated computer ring-in screens fast and effectively
- Stocked and maintained appropriate levels of chemicals required for sanitation
- Trained new employees to meet the required amount of skill for the job
Cook
Culvers
06.2015 - 11.2016
- Prepared a wide variety of product during fast paced restaurant volume, while simultaneously using the correct tools in the correct fashion to prepare, and season, large quantities of product at a time
- Kept a very strong attention to detail whether performing accurate recipes, or also in sanitation, making sure every area was properly cleaned, and no cross contamination could occur
- Made sure to maintain proper use of golvewear and station sanitation to avoid allergic reactions by guests and maintain a safe work environment
- Led the team through stress inducing rushes by maintaining leadership and assisting where other team members fell behind
- Correctly drained, cleaned, filtered and refilled hot oil fryers
- Stocked the kitchen and set up all stations during opening shifts to insure everything was ready to go when later staff would arrive
- Dismantled all stations and wrapped and stored product correctly at end of day shifts to insure the opening employees would be ready to go the next day
- Completed every duty that needed to be performed before requesting to end a shift
- Hand washed dishes and used the dish machine in a fast paced accurate manner, making sure equipment and dishes were ready to use
- Took apart and cleaned dish machine at the end of the shift
Cook
KFC
05.2013 - 11.2014
- Prepared a wide variety of product during fast paced restaurant volume, while simultaneously using the correct tools in the correct fashion to prepare, and season, large quantities of product at a time
- Kept a very strong attention to detail whether performing accurate recipes, or also in sanitation, making sure every area was properly cleaned, and no cross contamination could occur
- Made sure to maintain proper use of golvewear and station sanitation to avoid allergic reactions by guests and maintain a safe work environment
- Led the team through stress inducing rushes by maintaining leadership and assisting where other team members fell behind
- Correctly drained, cleaned, filtered and refilled a variety of hot oil fryers
- Stocked the kitchen and set up all stations during opening shifts to insure everything was ready to go when later staff would arrive
- Dismantled all stations and wrapped and stored product correctly at end of day shifts to insure the opening employees would be ready to go the next day
- Completed every duty that needed to be performed before requesting to end a shift
- Hand washed dishes in a fast paced accurate manner, making sure equipment and dishes were ready to use
Skills
- Communication
- Teamwork
- Problem Solving
- Leadership
- Knife Skills
- Sanitation
- Food Presentation
- Food Preparation
- Quick Learner
- Quality Control
- Expo Experience
- Delegation
- Attention to Detail
Timeline
Prep/Line Cook
Molasses Smokehouse and Bar
07.2024 - Current
Team Leader
Panera Bread
03.2021 - 10.2024
Line Cook
Olive Garden
10.2016 - 11.2020
Cook
Culvers
06.2015 - 11.2016
Cook
KFC
05.2013 - 11.2014