Salesforce
John Mercer
Sales
Chapin,SC
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sales and Design Consultant
Tuff Shed
Columbia, SC
04.2023 - Current
- Since joining Tuff Shed in Columbia, SC back in April 2023, my role as a Sales and Design Consultant has been centered on providing tailored solutions for customers' storage requirements
- I excel in crafting custom designs for garages and sheds, ensuring optimal functionality and meeting individual needs
- Beyond sales, I prioritize delivering outstanding customer service from start to finish, extending support well beyond the transaction
- Proactively engaging with potential clients via calls, I aim to foster lasting relationships and address inquiries promptly
- Maintaining our showroom and display models is also a key aspect of my responsibilities, ensuring they always reflect the quality of our offerings
- Additionally, I offer consultancy services, guiding customers through our diverse product range to make informed decisions
Independent Sales Representative and Distributor Owner/Operator
Mckee Foods ( Little Debbie Snacks)
Columbia, SC
01.2005 - 06.2022
- Exhibit exemplary customer service through top-notch service delivery, meticulous merchandising, steadfast maintenance of standards, and swift resolution of issues and complaints to uphold a flawless 100% client satisfaction rate
- Seize potential opportunities by incorporating a consultative sales strategy that identifies client requirements and offers value-added solutions to propel sales growth by over 10%
- Enhance profitability by introducing new products, optimizing merchandising techniques, acquiring new distribution accounts, implementing effective marketing strategies, and securing prime locations for displays to exceed the 5% sales target
- Stimulate interest across 25 retail accounts by employing refined upselling and relationship-building methods to sustain a leading distributor status
- Fulfill all customer requirements by actively monitoring customer interactions to enhance overall client satisfaction
- Maximize brand visibility through engaging promotional campaigns to expand the territory by 10%
Sales Representative
R.N.D.C. of Columbia
Columbia, SC
01.2003 - 12.2005
- Exceeded sales targets by cultivating enduring partnerships with over 10 retail accounts, resulting in a net sales surge surpassing the company's average
- Skillfully managed inventory through meticulous stock upkeep, ensuring optimal levels and integrity while enhancing visual merchandising to minimize instances of stock outs
Lead Pharmacy Technician
CVS Pharmacy/Health
Columbia, SC
10.2001 - 04.2003
- Providing exceptional customer service, overseeing scheduling, coordinating technician tasks, and managing inventory specialists
Education
Associate in Arts -
Midlands Technical College
Columbia, SC12.2002
Skills
- Retail Sales Expertise
- Merchandising
- Customer Relationship Management
- Branding
- B2B Sales Strategy
- CRM Platform Proficiency
- Inside/Outside Sales
- Purchasing
- Monitoring Set Accuracy
- Distribution
- Prospective Client Engagement
- Upselling
- In-Home Sales
- Strategic Planning
- Sales Negotiation Proficiency
- Sales Management
- Staff Management
- Inventory Management
- Salesforce
- Account Management
- Brand Ambassador
Custom Section
- Greeter at Chapin Baptist Church 2016 - 2022
Accomplishments
- Distributor Of The Year 2009 and 2016
Certification
- Pharmacy Technician 2002
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCompany CultureSoftware
Excel
Word
Outlook
Timeline
Sales and Design Consultant
Tuff Shed
04.2023 - Current
Independent Sales Representative and Distributor Owner/Operator
Mckee Foods ( Little Debbie Snacks)
01.2005 - 06.2022
Sales Representative
R.N.D.C. of Columbia
01.2003 - 12.2005
Lead Pharmacy Technician
CVS Pharmacy/Health
10.2001 - 04.2003
- Pharmacy Technician 2002
Associate in Arts -
Midlands Technical College
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