Luis Navas
Ocala,FL
Summary
Have maintained top or near top positions in all of my sales teams at both WEST SHORE HOME & OCALA BATHS LLC.
Overview
19
19
years of professional experience
Work History
Sales Design Consultant
Ocala Baths LLC
Ocala, FL
08.2023 - Current
- Developed persuasive sales presentations showcasing unique design solutions tailored to specific client needs.
- Conducted comprehensive consultations to assess client needs, offer expert advice, and present tailored design solutions.
- Delivered exceptional customer service through in-depth product knowledge, understanding client preferences, and offering suitable solutions.
- Facilitated smooth project handovers between sales consultants and designers for seamless transitions during the implementation phase.
- Enhanced teamwork and communication between sales and design departments for smoother project execution.
- Expanded clientele base by proactively seeking referrals from satisfied customers.
- Exceeded sales targets consistently through diligent prospecting efforts and effective negotiation skills in closing deals.
- Maximized revenue opportunities by upselling additional products or services during client consultations when appropriate.
- Secured repeat business by fostering long-term relationships with satisfied clients through regular check-ins and after-sales support.
- Increased sales by developing and maintaining strong relationships with clients and identifying their design needs.
- Enhanced company reputation by participating in community events, representing the brand professionally at all times.
- Contributed to overall team success by collaborating with colleagues, sharing best practices, and supporting continuous improvement initiatives in sales strategy and processes.
- Collaborated with the design team to create customized proposals that catered to individual client requirements.
- Performed cash, card, and check transactions to complete customer purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Design Consultant
West Shore Home
Mechanisburg, PA
03.2018 - 07.2023
- Developed persuasive sales presentations showcasing unique design solutions tailored to specific client needs.
- Established credibility as a trusted advisor by staying current on industry trends, market conditions, and competitive landscape analysis.
- Conducted comprehensive consultations to assess client needs, offer expert advice, and present tailored design solutions.
- Delivered exceptional customer service through in-depth product knowledge, understanding client preferences, and offering suitable solutions.
- Facilitated smooth project handovers between sales consultants and designers for seamless transitions during the implementation phase.
- Provided ongoing support for existing clients, ensuring any concerns were addressed promptly to maintain high levels of satisfaction.
- Expanded clientele base by proactively seeking referrals from satisfied customers.
- Exceeded sales targets consistently through diligent prospecting efforts and effective negotiation skills in closing deals.
- Contributed to overall team success by collaborating with colleagues, sharing best practices, and supporting continuous improvement initiatives in sales strategy and processes.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Head Bartender
Mojos Bar and Grill
Ocala, FL
02.2006 - 05.2017
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Nursing
College of Central Florida
Ocala, FLHigh School Diploma - General Studies
Forest High School
Ocala1995
Skills
- Bilingual (proficient in writing, reading, and speaking Spanish)
- Sales presentations
- Client needs assessment
- Effective negotiation
- Teamwork
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Customer assistance
- Strong communication and interpersonal skills
- Adaptable and flexible
- Reliability
- Excellent communication
- Team cooperation
- Effective communication
- Verbal and written communication
- Decision-making
- Goal driven
- Relationship building
- Self motivation
- Goal setting
- Professionalism
- Sales and promotions
- Sales training
- Telephone etiquette
- Sales expertise
- Critical Thinking Skills
Contactinformation
LUIS NAVAS 352-304-3782
EMAIL: Lnavas717@gmail.com
Languages
Spanish
Native or Bilingual
Timeline
Sales Design Consultant
Ocala Baths LLC
08.2023 - Current
Sales Design Consultant
West Shore Home
03.2018 - 07.2023
Head Bartender
Mojos Bar and Grill
02.2006 - 05.2017
Nursing
College of Central Florida
High School Diploma - General Studies
Forest High School