Summary
Overview
Work History
Education
Skills
Timeline
Generic

John-Micah Gonzalez

Bay City

Summary

Dedicated professional with experience in customer service and food service environments. Known for strong teamwork and critical thinking skills, contributing to improved customer experiences and streamlined operations. Ready to leverage expertise for impactful results.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Speedy Stop
11.2023 - Current
  • Provided exceptional customer support, resolving inquiries efficiently and enhancing customer satisfaction.
  • Managed cash register operations, ensuring accurate transactions.

Server

CTX Restaurants, Inc.
03.2024 - 09.2024
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed food and beverage orders accurately, enhancing operational efficiency during peak hours.
  • Collaborated with kitchen staff to ensure timely meal preparation and presentation quality.
  • Handled cash transactions and processed payments efficiently, minimizing errors at checkout.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations.

Yard Worker

Sutherland
11.2022 - 10.2023
  • Operated heavy machinery to transport materials and supplies efficiently.
  • Maintained clean and organized yard area to promote safety and efficiency.
  • Assisted in training new employees on safety protocols and operational procedures.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Inspected incoming shipments for quality assurance and compliance with standards.

Crew

Little Caesars
03.2022 - 10.2022
  • Operated pizza production equipment to ensure quality and consistency in food preparation.

Education

High School Diploma -

Bay City High School
Bay City, TX
05-2022

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Teamwork and collaboration
  • Equipment operation

Timeline

Server

CTX Restaurants, Inc.
03.2024 - 09.2024

Customer Service Representative

Speedy Stop
11.2023 - Current

Yard Worker

Sutherland
11.2022 - 10.2023

Crew

Little Caesars
03.2022 - 10.2022

High School Diploma -

Bay City High School
John-Micah Gonzalez