JOHN MIECZNIKOWSKI
Tampa,FL
Summary
Dynamic leader with a proven track record at UPS Store, where I spearheaded a team to enhance customer satisfaction and drive sales through innovative solutions and exceptional service. Skilled in team leadership and quick decision-making, I excel in high-pressure environments, achieving notable increases in customer engagement and profitability.
Overview
8
8
years of professional experience
Work History
MANAGER
UPS Store
01.2017 - 02.2025
- Managed and motivated employees to be productive and engaged in work.
- Handled high stress situations and came up with appropriate solutions to new problems daily.
- Worked with a high volume of customers daily and provided excellent personalized customer service.
- Formed relationships with customers and businesses alike, using strategies in order to maximise profits/sales daily.
- Kept up to date on communicating with customers for deadlines provided.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
No Degree - Business
Hillsborough Community College
Tampa, FL01-2028
Skills
- Customer service
- Sales
- Creative with new ideas
- Easy to work with
- Great / likable personality
- Good at taking orders
- Social skills
- Public speaking
- High quality / high volume results
- Comfortability with strangers
- Team leadership
- Time management
- Quick decision-making
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
- Fashion
- Photography
- Drawing and Painting
- Interior Design
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Music
- Graphic Design
- Volunteer Work
- Enjoy participating in the gym for overall physical and mental well-being
- Team Sports
- High-Intensity Interval Training
- Mindfulness Practices
- Passionate about balancing physical health with mental and emotional wellness
Timeline
MANAGER
UPS Store
01.2017 - 02.2025
No Degree - Business
Hillsborough Community College
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